PC SPECIALIST

Brattleboro Memorial Hospital; Brattleboro (VT); On-site; USD 45,000 - 66,000; Full time

Job summary

Brattleboro Memorial Hospital in Brattleboro, Vermont is seeking a PC Specialist to independently maintain all hospital PCs and related offices within the parent corporation. You will provide expertise on PC operating systems, diagnose hardware and software issues, configu re PCs for users and clinicians, train staff, and collaborate with the Network Manager on PC allocation and connectivity.

The role also includes managing the hospital’s phone system and documenting procedures for IS staff, in

Qualifications

• Education: High School diploma or equivalent required.
• Experience: Three years experience with PC operations, configuration and problem analysis required.
• Experience in application support and the structured training of users preferred.

Responsibilities

• Maintains IBM-compatible PCs hospital-wide and in the parent corporation.
• Analyzes and resolves PC hardware/software issues.
• Configures PCs for users and doctors’ offices.
• Trains users on PC hardware and software usage.
• Coordinates PC allocation with Network Manager and troubleshoots PC communication problems.
• Manages phones and administers the phone system as required.
• Documents procedures for IS staff use.

Skills

PC operations

Problem analysis

User training

Education

High School diploma or equivalent

Job description

Job Type

Full-time

Description

Brattleboro Memorial Hospital / Southern Vermont Health Services Corporation

Job Description

Job Title: PC Specialist

Job Code: 140

FLSA Status: Non-Exempt

Department Name: Information Services

Location: Brattleboro, Vermont

Job Summary

Independently maintains all IBM-compatible personal computers (“PCs”) throughout the hospital and parent corporation. Provides technical knowledge of PC operating systems and common applications. Analyzes and resolves issues relating to PC hardware and software. Configures PC's for users and related doctors’ offices. Trains and familiarizes users on the use of PC hardware and software. Works with Network Manager to coordinate PC allocation and troubleshoot PC communication problems. Manages phones throughout the organization and administers the phone system as required. Documents all procedures for use by other I.S. staff.

Dept. Scope Of Service

The information services department provides support to clinical, administrative and community interests through the design, implementation, maintenance and management of an array of software, hardware and infrastructure systems. The scope of service includes support of virtualized and non-virtualized servers; wired and wireless LANS; broadband connections for Internet and vendor VPN access; over 600 computers 130 network printers. Applications running on multiple platforms are interfaced with each other and with a State HIE using HL7 standards. Service is provided to over 400 end users located in over 30 departments.

Requirements

QUALIFICATIONS:

Education: High School diploma or equivalent required.

Experience: Three years experience with PC operations, configuration and problem analysis required.

Experience in application support and the structured training of users preferred.

Licensure/Certification: None.

Mental Efforts

Ability to work independently.

Ability to work with details.

Environment & Working Conditions Air Conditioning and Toner dust.

Ability to work in a multi-task environment with frequent interruptions.

OSHA CATEGORY

• OSHA Category I - Tasks that involve exposure to blood, body fluids, or tissues require use of techniques of Universal Precautions as evidenced with blood borne pathogens standards.

PHYSICAL DEMANDS

• On-the-job time is spent in the following physical activities.
• Standing - Up to 1/3
• Walking - Up to 1/3
• Sitting - 2/3 or more
• Talking or Hearing - 2/3 or more
• Use of hands to finger, handle or feel - Up to 1/3
• Pushing/Pulling - None
• Stooping, kneeling, crouching or crawling - None
• Reaching with hands and arms - Up to 1/3
• Tasting or smelling - None

This position requires that weight be lifted or force be exerted.

• Up to 10 pounds - 2/3 or more
• Up to 25 pounds - 1/3 to 1/2
• Up to 50 pounds - Up to 1/3
• Up to 100 pounds - None
• More than 100 pounds - None

This position has special vision requirements.

• Close Vision (clear vision at 20 inches or less)
• Color Vision (ability to identify and distinguish colors)
• Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)

WORK ENVIORNMENT

• This position requires exposure to the following environmental conditions.
• Wet, humid conditions (non-weather) - None
• Work near moving mechanical parts - Up to 1/3
• Fumes or airborne particles - Up to 1/3
• Toxic or caustic chemicals - Up to 1/3
• Outdoor weather conditions - None
• Extreme cold (non-weather) - None
• Extreme heat (non-weather) - None
• Risk of electrical shock - None
• Work with explosives - None
• Risk of radiation - None
• Vibration - None
• The typical noise level for the environment is:
• Very Quiet
• Quiet
• Moderate Noise
• Loud Noise
• Hearing
• Ability to hear calls
• Ability to hear instructions from physician/department staff/others

EEO/ADA Statement

Brattleboro Memorial Hospital provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Brattleboro Memorial Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for rational acceptable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources.

Compensation Disclosure In Accordance With Vermont Act 155

In compliance with Vermont Act 155, Brattleboro Memorial Hospital provides the compensation range for this position in good faith. The listed range represents the pay scale reasonably expected for a successful candidate based on factors such as relevant experience, education, internal equity, and market competitiveness. Final compensation will be determined during the hiring process.

Salary Description

33-48.07