PC Refresh & Hardware Support Technician (Temp)

Pomeroy; Pascagoula (MS); On-site; USD 21,000 - 30,000; Full time

Job summary

Pomeroy in Pascagoula, MS is seeking a Tech I – L1 Tech to perform standard break-fix triage for hardware and software on end user systems. The role involves printer break-fix, POS, and server/workstation support, with no supervisory duties.

Requires A+ certification and strong troubleshooting, customer service, and teamwork abilities; able to work unsupervised in a high-security environment and pass background checks. Temporary position with physical demands as listed.

Qualifications

• A+ certification or equivalent knowledge required.
• Mechanical aptitude and troubleshooting skills with flow-chart style guidance.
• Strong customer service/relations abilities and ability to work unsupervised.

Responsibilities

• Printer break-fix and POS support duties.
• Server/workstation break-fix and general end-user hardware/software triage.
• Collaborate with team and other departments as needed.
• Support in a fast-paced, high-quality environment; maintain documentation.

Skills

A+ certification

Mechanical aptitude

Troubleshooting

Customer service

Team player

Unsupervised work

Education

A+ Certification

Tools

Windows 11

SCCM

Intune

Outlook PST exporting

Imaging

Azure/Entra/Intune cloud

Job description

Pomeroy in Pascagoula, MS is seeking a Tech I – L1 Tech to perform standard break-fix triage for hardware and software on end user systems. The role involves printer break-fix, POS, and server/workstation support, with no supervisory duties.

Requires A+ certification and strong troubleshooting, customer service, and teamwork abilities; able to work unsupervised in a high-security environment and pass background checks. Temporary position with physical demands as listed.