PC/LAN Technician (Continuous Recruitment)

Broome-Tioga BOCES; City of Binghamton (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Broome-Tioga BOCES in Binghamton, NY is seeking a technology support staff member. You will provide strong customer service to various school districts and be responsible for the installation and maintenance of computer technology.

Minimum qualifications include a high school diploma or equivalency and relevant experience or college credits. A valid driver's license in New York is required.

Qualifications

• One year experience in installation and maintenance of computer technology.
• Completion of relevant college credits or equivalent work experience.
• Possession of valid driver's license for New York.

Responsibilities

• Provide customer service to school district users.
• Install and maintain classroom and computer technology.
• Document technology issues and escalate to level two support.

Skills

Customer service skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalency

30 semester credits in relevant field

Tools

Computer technology

Network equipment

Job description

Responsibilities

Provide strong customer service to end users in various school districts.

Responsible for the installation and maintenance of hardware, software and other classroom and computer technology.

Document details of technology issues and upscale to level two support.

Good communication and interpersonal skills needed. Does related work as required.

Minimum Qualifications

Graduation from high school or possession of an equivalency diploma and either:

• A) One year of experience in the installation, operation, maintenance and problem-diagnosis of computer technology and network equipment.
• B) Completion of 30 semester credits from a regionally accredited college or one accredited by the NYS Board of Regents, including 15 semester credits in computer science, information technology, engineering or a closely related field.
• C) An equivalent combination of training and experience as defined by the limits of A) and B).
• D) Broome County Civil Service Examination required.

NOTE: Computer Technology refers to equipment such as laptops, Chromebooks, tablets, notebooks etc.

SUBSTITUTION: Certification from a network training program that is vendor-approved (A+, Network+, Security+) may be substituted for one year of the above stated experience.

SPECIAL REQUIREMENT: Possession of a valid license to operate a motor vehicle in the State of New York at the time of appointment.

Special Note: Because of the radical evolution of technology in this field, qualifying experience must have been gained within the last five (5) years.