PC Case Manager

JEWISH FAMILY SERVICES OF WASHTENAW COUNTY INC; Toledo (OH); Presencial; USD 52.000 - 75.000; Jornada completa

Descripción de la vacante

JEWISH FAMILY SERVICES OF WASHTENAW COUNTY INC is seeking a Case Manager to provide intensive case management and lead group programming for refugee clients, following established program guidelines and grants.

You will coordinate with the Preferred Communities program, conduct assessments, create service plans, and supervise interns while maintaining documentation in data systems and ensuring ethical standards.

Formación

• Bachelor’s degree in Social Work or related field is required or equivalent experience.
• Experience in facilitating or coordinating group programming is essential.
• Strong knowledge of counseling techniques and group dynamics.

Responsabilidades

• Provide intensive case management and direct client support.
• Coordinate and facilitate group programming for diverse refugee clients.
• Collaborate with program managers to ensure timely reports and documentation.

Conocimientos

Interpersonal & communication skills

Organizational & time management

Group programming experience

Counseling techniques & group dynamics

Mentoring/supervision of interns

Educación

Bachelor’s degree in Social Work or related field

Herramientas

Apricot

Unicentric

Descripción del empleo

Purpose/Scope of ResponsibilityTo provide intensive case management and group programming to refugee services clients per guidelines of the Preferred Communities, Ukrainian Initial Services, Refugee Entrant Program, and Afghan Supplemental assistance grants. (https://www.acf.hhs.gov/orr/programs/refugees/rph).The Case Manager will play a crucial role in coordinating and facilitating group programming activities for our clients while also providing supervision and mentorship to interns within our organization. This position requires a strong understanding of counseling techniques, group dynamics, and the ability to work collaboratively with a diverse range of clients and colleagues.Essential Duties and ResponsibilitiesEnsures that all Preferred Communities program requirements are met on time.Collaborate with Preferred Communities Program Manager to ensure all reports (monthly, quarterly, annual) are completed and submitted in a timely manner.Provides intensive case management, including assessment, cultural orientation, daily interaction with clients and follow up.Facilitate and coordinate group programming activities designed to meet the unique needs of our clients.Conduct assessments to identify clients' group program preferences and needs and monitor and evaluate the effectiveness of group programs, making necessary adjustments for improved outcomesAssess and create service plans with clients by obtaining relevant history, collecting and evaluating information, and providing appropriate referrals as needed.Works closely with clients on barrier removal, one-on-one and/or in group settings.Maintains client-related documentation standards by preparing and completing in a timely manner all required records and reports for all assigned clients in all data management systems (Computerized case notes, Apricot and Unicentric documentation, etc.).Maintains professional and technical knowledge by attending agency in-service programs, educational workshops, state and national trainings and conferences, reviewing professional publications and establishing personal networks.Connect clients to external and internal resources to meet individual goals.Bachelor’s degree in Social Work (LL/LBSW) or a related field, and/or equivalent experience.Experience in group programming.Strong knowledge of counseling techniques and group dynamics.Excellent interpersonal and communication skills.Experience in supervising and mentoring interns is a preferred.Strong organizational and time management skills.Commitment to maintaining client confidentiality and ethical standards.Knowledge of refugee populations and/or community service experience is advantageousComputer competencyExcellent written and oral communication skillsExcellent data management and organizational skillsLanguage proficiency in Arabic, Spanish, Swahili, and/or Pashto is preferred but not required