PC Build Technician

Performance Computer Group Inc; Town of Florida (NY); On-site; USD 36,000 - 60,000; Full time

Job summary

Performance Computer Group Inc. is seeking a PC Build Technician to assemble custom gaming and workstation computers, diagnose hardware and software issues, and assist customers with informed recommendations.

The role emphasizes hands-on bench work combined with sales support, utilizing our inventory system to guide customers on upgrades or repairs while delivering top-tier service.

Qualifications

• 1 year of hands-on PC hardware experience or an associate's degree.
• Strong knowledge of modern PC components, BIOS, thermal management, and platform differences.
• Excellent communication to explain technical concepts to laypeople.

Responsibilities

• Building, upgrading, and diagnosing custom gaming/workstation computers.
• Provide expert diagnostics and repairs for broken systems using hardware and software tools.
• Operate sales/inventory software to advise customers on purchases, upgrades, or repairs.
• Deliver industry-leading customer service and consultation to all customers.

Skills

Customer service

Sales

PC hardware

Education

Associate’s Degree in a technical field

Tools

Sales/inventory software

Job description

Job Description

We are seeking a PC Build Technician to join our team! You will build custom gaming and workstation computers, as well as diagnose hardware/software issues.

Responsibilities:

• Building, upgrading, and diagnosing custom gaming/workstation computers.
• Providing customers with broken systems expert diagnostics and repairs using a mix of hardware and software tools.
• Proficiently operating our sales/inventory software as you provide expert opinions/advice to customers looking to buy, upgrade, or repair PCs.
• Providing industry-leading customer service and consultation to all customers.

Qualifications:

• Ability to provide excellent customer service, build rapport with customers, and conduct sales.
• Minimum 1 year of hands-on professional PC hardware experience OR an Associate’s Degree in a technical field.
• Strong knowledge of modern PC components, compatibility, thermal management, BIOS configuration, and chipset/platform differences.
• Excellent communication skills with the ability to explain technical concepts to the laymans' terms.
• Strong multitasking and organizational skills while balancing sales responsibilities and bench work.
• Passion for PC gaming, custom systems, and technology.

Company Description

We specialize in crafting custom PCs, dedicated to delivering top-tier gaming and workstation solutions for discerning customers. Our commitment to quality, craftsmanship, and performance is unwavering. We are looking for a passionate high end technician to join our team and share in our enthusiasm for gaming, technology, and innovation.

We specialize in crafting custom PCs, dedicated to delivering top-tier gaming and workstation solutions for discerning customers. Our commitment to quality, craftsmanship, and performance is unwavering. We are looking for a passionate high end technician to join our team and share in our enthusiasm for gaming, technology, and innovation.