PBX / Switchboard Operator - Per Diem

Davita Inc.; Woonsocket (RI); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading healthcare provider as a PBX / Switchboard Operator in Woonsocket, RI. You will be responsible for managing communications at our medical center, providing essential support to staff and patients. Ideal candidates will have a strong customer service orientation and effective communication skills, with opportunities to grow within a respected institution.

Qualifications

• Previous PBX experience preferred.
• Effective written, verbal communication skills.
• Analytical and problem-solving skills.

Responsibilities

• Responsible for answering the switchboard and paging.
• Greets and directs people to appropriate departments.
• Monitors hospital alarms and communicates emergency codes.

Skills

Communication

Multi-tasking

Problem Solving

Customer Service

Education

High School Diploma or Equivalent

Job description

PBX / Switchboard Operator - Per Diem

Facility

Landmark Medical Center

Location

US-RI-Woonsocket

ID

2025-206562

Category

Admin

Position Type

Per Diem

Shift

Variable

Job Type

Non-Exempt

Overview

At Landmark Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Landmark Medical Center is actively seeking new members to join its award-winning team!

Landmark Medical Center is a 214-bed acute care hospital in Woonsocket, RI. The hospital has been "A"rated for patient safety by The Leapfrog Group and has received numerous Healthgrades awards for patient safety excellence, heart care, and orthopedics. Originally known as the "Woonsocket Hospital," Landmark Medical Center has been serving the communities of northern Rhode Island and southern Massachusetts since 1873. Learn more at www.landmarkmedical.org.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

High School Diploma or Equivalent required (effective 4/1/14 for all new hires)

1. Previous PBX experience preferred.
2. Previous experience in office or receptionist.
3. Effective written, verbal communication, and interpersonal skills
4. Ability to multi-task, prioritize needs to meet required timelines
5. Analytical and problem-solving skills
6. Customer Services experience preferred.

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