PBX Operator/Patient Access Representative

Cogdell; Snyder (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cogdell Memorial Hospital is seeking a PBX Operator to manage telephone calls, provide directory information, and transfer calls as needed. The role also supports the Patient Access function by aiding in admissions for inpatients and outpatient testing or procedures.

The position requires a high school diploma or equivalent, basic computer skills, and BLS certification. Hospital experience and a team-oriented mindset are preferred for this full-time role at the Snyder, Texas campus.

Qualifications

• High school diploma or equivalent required.
• Previous admitting or medical insurance experience preferred.
• BLS certification required.

Responsibilities

• Receives and relays incoming and outgoing telephone calls using the PBX system.
• Provides directory information and transfers calls as appropriate.
• Makes general and emergency announcements over the facility’s PA system.
• Assists with patient admission processes for inpatients and hospital-based outpatient testing or procedures.

Skills

Basic computer skills

Education

High School diploma or equivalent

Job description

GENERAL

Position Overview

PBX Operator receives and relays incoming and outgoing telephone calls for the facility. Provides directory information and transfers calls as appropriate. Makes general and emergency announcements over the facility’s PA system. The Patient Access Representative arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures.

MINIMUM QUALIFICATIONS

Education

High School graduate or equivalent required

Experience

Previous general office experience and/or previous admitting or medical insurance experience highly preferred

Knowledge Of

Basic computer skills a must

Licensure/Certification

BLS required

OTHERS

Personality / Interpersonal Skills

Appreciation of and the desire to be part of a health care team dedicated to providing patients optimal care.

Employment Type

Fulltime

Contact Human Resources

Applicants may contact:
Human Resources Office
Cogdell Memorial Hospital

[e-mail]

1700 Cogdell Blvd. Snyder, TX 79549
Phone: [phone] Fax: [phone]