PBX Operator - NIGHTS

Prime Healthcare; Denville (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a PBX Operator / Receptionist to join their award-winning team. This role involves managing switchboard operations, assisting visitors, and ensuring effective communication within the hospital. Ideal candidates will possess strong communication skills and customer service experience.

Qualifications

• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize, and meet deadlines.

Responsibilities

• Answering the switchboard and paging overhead.
• Greeting and directing visitors to appropriate departments.
• Monitoring hospital alarms and familiar with emergency protocols.

Skills

Communication

Customer Service

Problem Solving

Education

High School Diploma or Equivalent

Job description

Overview

At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!

Saint Clare's Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high-quality, compassionate care, serving the communities of Morris, Warren, and Sussex counties. Its network of hospitals and healthcare facilities includes Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards including Leapfrog “A” ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For more information, visit www.saintclares.com.

Saint Clare's Health is an equal employment opportunity employer. We prohibit discrimination or harassment based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to law), disability, military status, genetic information, or any other protected category by law.

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard, paging overhead, greeting and directing visitors to appropriate departments. The PBX operator monitors hospital alarms and must be familiar with all hospital emergency codes and protocols. Effective communication with the population served is essential.

Qualifications

Education and Work Experience

1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
2. Previous PBX experience preferred.
3. Experience in an office or receptionist role preferred.
4. Effective written, verbal communication, and interpersonal skills.
5. Ability to multi-task, prioritize, and meet deadlines.
6. Analytical and problem-solving skills.
7. Customer service experience preferred.

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