PBX OPERATOR

Covenant Health; Knoxville (TN); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition reimbursement

Student loan assistance

Certification bonuses

Leadership development programs

Descripción de la vacante

Fort Sanders Regional Medical Center is seeking a PBX Operator for a full-time night shift. The role requires handling a high volume of calls, routing to departments, and monitoring alarm panels while ensuring safety protocols are followed.

The position is within Covenant Health’s network in East Tennessee, offering a comprehensive benefits package including tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.

Formación

• High school diploma or GED preferred.
• Ability to handle high volume calls and monitor multiple alarm panels.

Responsabilidades

• Answer incoming calls and route to appropriate departments.
• Monitor multiple alarm panels and code phones.
• Place LD calls for physicians.
• Page overhead for employees and codes.
• Follow policies, procedures, and safety standards; complete required education assignments annually; participate in quality improvement initiatives as requested.
• Perform other duties as assigned or requested.

Educación

High school diploma or GED

Descripción del empleo

Overview

PBX Operator

Full Time, 80 Hours Per Pay Period, Night Shift

Fort Sanders Regional Overview:

Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care.

Fort Sanders Regional is part of Covenant Health, East Tennessee’s largest nonprofit health system and a Becker’s “Top 150 Places to Work in Healthcare.” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.

Position Summary:

The primary purpose of the PBX operator is to efficiently answer and route all incoming call to the switchboard in the shortest time. Must be able to deal with a high volume of calls, talk pleasantly with the public, monitor multiple alarm panels and page overhead.

Responsibilities

• Answer incoming calls and routes to other departments.
• Monitor multiple alarm panels and code phone
• Place L.D. calls for physicians.
• Page overhead for employees/page codes.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Perform other duties as assigned or requested.

Qualifications

Minimum Education:

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:

None

Licensure Requirement:

None