PBS Engineering Managing Director

Cigna; St. Louis (MO); On-site; USD 200,000 - 300,000; Full time

Job summary

Cigna's PBS Engineering Managing Director will own the engineering model and strategic delivery to integrate, modernize, and re-implement capability across the Express Scripts tech ecosystem for the New PBM Platform.

The role is the senior technical owner for systems, engineering practices, and client-transition activities that surround New PBM Platform, translating program direction into an engineering strategy, a multi-year roadmap, and a coordinated delivery model.

Responsibilities

• Develop a 3–5 year engineering strategy, roadmap, governance, and delivery approach for New PBM Platform integration.
• Translate priorities into outcomes, sequencing, investment needs, capabilities, and execution plans across the PBS engineering organization.
• Advise executive leadership on strategic direction, major delivery decisions, and readiness for client migration waves.
• Define and own the engineering model including code strategy, environments, pipelines, automation, test approach, and release governance.
• Own the integrated execution of federated workstreams that modernize retained capabilities and build integrations for New PBM Platform.

Job description

The PBS Engineering Managing Director, will own the engineering model and technical delivery required to integrate, modernize, and re-implement capability across the broader Express Scripts technology ecosystem so that it operates with New PBM Platform. The role is the senior technical owner for the systems, engineering practices, and client-transition activities that surround New PBM Platform, translating program direction into an engineering strategy, a multi-year roadmap, and a coordinated delivery model. Working across federated technology, product, operations, account management, and business teams, this leader will ensure existing systems are modernized and integrated with New PBM Platform, that work arriving from the Orchestration Hub and the capability build arm can be built, tested, and released by PBS teams, that client waves meet defined readiness criteria, and that services continue without disruption for clients that remain on the legacy platform.

Core Responsibilities Include

Engineering Strategy & Executive Alignment

• Develop and drive the three- to five-year engineering strategy, roadmap, governance model, and delivery approach for New PBM Platform integration, modernization, and client re-implementation.
• Translate enterprise and executive priorities into clear outcomes, sequencing, investment needs, engineering and organizational capabilities, and execution plans across the PBS engineering organization.
• Advise executive leadership on strategic direction, major delivery and technical decisions, organizational alignment, risk tradeoffs, and readiness for client migration waves.
• Synthesize complex technical, operational, financial, and client information into compelling narratives and presentation-ready materials that enable timely decisions and organizational commitment.
• Represent the organization in senior leadership forums and serve as a primary interface with senior business, technology, and external partner leaders.

Engineering Model, Intake & Technical Operations

• Define and own the engineering model for the organization, covering code and repository strategy, branching, environments, pipelines, automation, test approach, change control, and release governance across the existing estate.
• Collaborate to establish the path by which work from the Orchestration Hub and the capability build arm reaches a organization including how scope is received, estimated, scheduled, built, tested, and released.
• Raise engineering quality and throughput across teams that build today under different models, standards, and tooling, bringing them to a consistent bar without destabilizing in-flight commitments.
• Own the technical definition of done for organization's engineering work, including code quality, test coverage, non-functional thresholds, and production readiness.
• Apply AI-assisted engineering and automation where they measurably improve speed, quality, and repeatability across integration, conversion, testing, and regression work.

Integrated Delivery & Modernization

• Own the integrated execution of federated workstreams that modernize retained ESI capabilities and build the integrations required for those systems to operate with New PBM Platform.
• Establish clear delivery commitments, milestones, dependency management, escalation paths, and performance measures across technology teams that retain their functional reporting lines.
• Partner with the New PBM Platform's platform organization and the Orchestration Hub to align scope, acceptance criteria, cross-arm dependencies, risks, issues, testing, and release schedules.
• Ensure modernization and integration work meets functional, performance, security, reliability, and operational-readiness expectations before client deployment.
• Balance New PBM Platform commitments with business-as-usual requirements so legacy services remain stable throughout the multi-year transition.

Client Re-implementation, Migration & Cutover

• Lead the technical model for transitioning clients from the legacy environment to New PBM Platform through sequenced implementation waves and a single integrated plan.
• Oversee configuration, data conversion and re