Payroll Vendor Relationship Manager

Remote; EUA; Teletrabalho; GBP 85 000 - 120 000; Tempo integral

Resumo da oferta

Remote is seeking a Payroll Vendor Relationship Manager to join our Global Payroll team. You will own collaboration with external payroll partners and drive end-to-end onboarding, contract negotiations, and alignment with Remote’s KPIs.

You’ll report to the Senior Manager, Global Payroll Vendor Operations, in a largely asynchronous, international environment. You’ll work across Tax, FP&A, Legal, Security, and Onboarding to deploy new payroll solutions and optimize vendor performance, with a

Qualificações

• Experience in regional/global payroll vendor operations.
• Experience implementing payroll software in multiple countries.
• Experience managing third-party payroll vendor relationships.
• Excellent contract negotiation skills.
• Deep understanding of global payroll best practices.
• Excellent time management and organisational skills with attention to detail.
• Proficient with spreadsheets (e.g., Excel).
• Able to work largely asynchronously in a fast-paced, international environment.
• Remote experience is a plus.
• Fluent written and spoken English.
• Ability to create and manage internal training resources.
• Maintain frequent communication with Payroll team management.

Responsabilidades

• Vendor scoping and research.
• Continuous market research for best-fit payroll vendors and developments across a global scope.
• Map out criteria in Disaster Recovery, Change Management, Audit & Reconciliation, Quality Control, Data Security, Data Accuracy, Compliance, Timely Processing and present options.
• Develop and deploy questionnaires, schedule demos, and create cost analyses.
• Present findings and recommendations to stakeholders and leadership.
• End-to-end project management for new country onboarding, including vendor selection and contract negotiations.
• Mitigate legal risks and ensure stakeholder alignment in deployments.
• Oversee payroll vendor relations and performance evaluation.
• Ensure best practices for client satisfaction and KPI alignment.
• Identify, optimize and communicate with external partners.
• Collaborate with Tax, FP&A, Legal, Security, Operations and Onboarding teams.
• Develop training plans to ensure resource consumption.

Conhecimentos

Payroll operations

Vendor relations

Contract negotiation

Cross-functional collaboration

Global payroll

Time management

Asynchronous work

English fluency

Ferramentas

Excel

Descrição da oferta de emprego

About Remote

Remote is building the infrastructure that makes global payroll and employment possible for everyone, everywhere. Our team is made up of people who want to own a piece of that work, not just contribute to it. That work happens across six continents, only Antarctica left to go, entirely remote. It also requires real fluency with AI in every role, not just familiarity with it.

Our standards are high, and the ownership is total. You'll have the trust and space to find your own way to the best answer, and the support to see it through, because that's how we build things that actually work at this scale. In return, your career grows faster, because at Remote, growth is tied to results. We're founded on the principle that where someone lives should never limit what they can achieve, and we operate exactly that way.

Job Description

About Remote

Remote is building the infrastructure that makes global payroll and employment possible for everyone, everywhere. Our team is made up of people who want to own a piece of that work, not just contribute to it. That work happens across six continents, only Antarctica left to go, entirely remote. It also requires real fluency with AI in every role, not just familiarity with it.

Our standards are high, and the ownership is total. You'll have the trust and space to find your own way to the best answer, and the support to see it through, because that's how we build things that actually work at this scale. In return, your career grows faster, because at Remote, growth is tied to results. We're founded on the principle that where someone lives should never limit what they can achieve, and we operate exactly that way.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Vendor Relationship Manager joining our Global Payroll team. As a dynamic and energetic professional, the Payroll Vendor Relationship Manager will own the collaboration with external Payroll partners.

You will be reporting to the Manager, Global Payroll Vendor Operations.

What you bring

• Experience in regional / global payroll vendor operations.
• Experience in implementing payroll software in multiple countries
• Experience in managing third party payroll vendor relationships.
• Excellent contract negotiation skill set.
• Deep understanding of global payroll best practices.
• Excellent time management and organisational skills with great attention to detail
• Excellent proficiency in using spreadsheets is a must.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• You understand the need and ideal to work largely asynchronously.
• It's not required to have experience working remotely, but is considered a plus.
• Required to write and speak fluent English.
• Create and manage all internal training resources including quick start guides.
• Maintain frequent communication with Payroll team management.

Key Responsibilities

• Vendor Scoping & Research
• Continuous Market research for best fit payroll vendors and new developments, via networking, online searching, surveys and references, in a global capacity.
• Map out key criteria in Disaster Recovery, Change Management, Audit & Reconciliation, Quality Control, Data Security, Data Accuracy, Compliance, Timely Processing and present best options.
• Develop and deploy questionnaires, schedule demo's with key stakeholders and create cost analysis.
• Present to stakeholders and leadership on recommendations based on findings and trends
• New Country Expansion
• Project manage end to end for all new country onboarding. From vendor selection, to contract negotiations, mitigate legal risks, stakeholder alignment, system & data migration, testing & comms.
• Payroll Vendor Relations & Performance Evaluation
• Review company best practices to ensure maximum client satisfaction.
• Identify and optimize communication and collaborations with external partners.
• Work with cross functional teams internally to ensure payroll vendors meet Remote’s expectations and agreed SLAs and established KPIs.
• Cost Tracking & Analysis
• Review Invoices and track billed costs versus agreed contractual terms and report to leadership any anomalies.
• Document and chart out costs for countries or departments. Initiate and follow through on cost discussions either internally or with the vendors.
• Headcount and legal entity cost analysis for the business, to improve efficiencies and scaling of the business.
• Communication & Collaboration
• Work closely with internal teams such as Tax, FP&A, Legal, Security, Operations and Onboarding teams to develop successful deployment of new Payroll Solutions.
• Identify key challenges to deployment, share with appropriate internal teams and provide solutions to overcome identified challenges.
• Develop training plan for participants to ensure consumption of resources

Practicals

• You’ll report to: Senior Manager, Global Payroll Vendor Operations
• Team: Payroll Vendor Management
• Location: EMEA
• Start date: As soon as possible