Global Payroll Implementation Specialist - PEO

The Wrap; United States; Hybrid; USD 83,000 - 112,000; Full time

Benefits offered by this job

Work from anywhere

Flexible PTO

Async working hours

16 weeks parental leave

Budget for coworking, learning, and/w•

Job summary

Remote is seeking a Payroll Implementation professional to join the Global Payroll Implementations team. You will own end-to-end onboarding for new PEO clients, guiding them through payroll setup, benefits enrollment, and compliance across multiple states and industries.

Assist with co-employment processes, collaborate with Sales, Legal, Product, and Support, and help scale onboarding practices. The role emphasizes asynchronous work, strong English communication, and cross-functional

Qualifications

• 3+ years of implementation, onboarding, or customer success in a SaaS PEO environment.
• Familiarity with co-employment structures, payroll tax obligations, and benefits administration.
• Demonstrated project management skills with the ability to manage multiple client timelines.
• Clear, empathetic communication skills with a focus on proactive client guidance.
• Strong cross-functional collaboration abilities, particularly with Sales, Product, and Operations.
• An analytical mindset with excellent problem-solving abilities.
• Resilient and able to adapt to a fast-paced, international work environment with a passion for making an impact.
• Team player who can work independently and take ownership.
• Proficient in using Google Sheets or Excel.
• Ability to work within a MacBook Pro environment and largely asynchronous work style.
• Fluent English speaking and writing.
• Bonus points for knowledge of Monday.com, Notion, Slack, Salesforce, Worklio.

Responsibilities

• Partner directly with new PEO clients to develop tailored implementation plans across payroll setup, benefits enrollment, state tax registrations, and HR compliance onboarding.
• Own the end-to-end onboarding process, aligning with clients on milestones, timelines, and success criteria.
• Coordinate wage-based reconciliations for accurate parallel payroll runs.
• Guide clients through Remote’s PEO platform and co-employment processes.
• Collaborate cross-functionally with Sales, Legal, Product, and Support for smooth hand-offs.
• Communicate with customers, teammates, supervisors and vendors professionally and timely.
• Maintain confidentiality of all customer and employee information.
• Provide client feedback to internal teams to improve onboarding workflows and platform capabilities.
• Contribute to evolution of PEO onboarding best practices, tooling, and documentation.

Skills

years of experience

co-employment knowledge

project management

clear communication

cross-functional collaboration

analytical mindset

independence

productivitymindset

Excel/Sheets

MacBook Pro environment

asynchronous work

English fluency

Tools

Monday.com

Notion

Slack

Salesforce

Workrio

Job description

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

What this job can offer you

This role offers the opportunity to be an early and critical part of building Remote’s PEO business, shaping client onboarding practices, and collaborating with a passionate, high-performing global team. You’ll gain exposure to complex HR, payroll, and compliance environments across multiple states and industries, with continuous opportunities for growth and learning in a fast-moving, scaling environment. You'll help simplify complex People processes and empower modern businesses to expand and thrive—ultimately helping define the future of work. Most importantly, you'll have the chance to make a meaningful impact in the HR tech industry and contribute to Remote’s success as the leading HR & Payroll platform for global businesses.

What you bring

• 3+ years of experience in implementation, onboarding, or customer success within a fast-paced SaaS PEO environment
• Familiarity with co-employment structures, payroll tax obligations, and benefits administration
• Demonstrated project management skills with the ability to manage multiple concurrent client timelines
• Clear, empathetic communication skills with a focus on proactive client guidance
• Strong cross-functional collaboration abilities, particularly with Sales, Product, and Operations
• An analytical mindset with excellent problem-solving abilities.
• Resilient and able to adapt to a fast-paced, international work environment with a passion for making an impact.
• Team player with the ability to work independently and take own responsibility.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• Proficient in using Google Sheet or Excel.
• Ability to work within a MacBook Pro environment
• You understand the need and idea to work largely asynchronously.
• You write and speak fluent English.
• Not required but is considered a plus if you have a working knowledge of Monday.com, Notion, Slack and Salesforce.
• Not required but is considered a plus if you have working knowledge of Worklio.

Key Responsibilities

1. Partner directly with new PEO clients to develop tailored implementation plans across payroll setup, benefits enrollment, state tax registrations, and HR compliance onboarding.
2. Own the end-to-end onboarding process, aligning with clients on key milestones, timelines, and success criteria.
3. Coordination of any wage-based reconciliations for accurate parallel payroll runs.
4. Guide clients through Remote’s PEO platform, ensuring adoption of co-employment processes and understanding of available tools and services.
5. Collaborate cross-functionally with Sales, Legal, Product, and Support to ensure smooth hand-offs and resolution of client-specific requirements.
6. Effectively communicate with customers, teammates, supervisors and vendors in a timely, clear and professional manner and in alignment with our value of Care.
7. Maintain confidentiality of all customer and employee information.
8. Provide client feedback to internal teams to improve onboarding workflows, surface product gaps, and enhance platform capabilities for scalability.
9. Contribute to the evolution of PEO implementation best practices, tooling, and documentation as we scale

Practicals

• You'll report to: Manager, Global Payroll Implementation
• Team: Global Payroll Implementations
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; US
• Start date: ASAP

The annual salary range for this full-time position is $83,200—$112,300 USD

Application process

1. Interview with recruiter & skills assessment
2. Interview with Payroll Implementation team members
3. Interview with Director of Global Payroll Experience
4. Bar Raiser Interview
5. Prior employment verification check

Remote's Total Rewards philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Benefits

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life