Payroll Technician

Keen; California; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Force Inspection Services is seeking a Payroll Technician to support participants with accurate and timely payroll processing for their service providers. You will ensure compliance with CRA requirements, manage deductions and remittances, and resolve pay-related inquiries in collaboration with the Keen Payroll team and platform partners.

Responsibilities include processing payroll items (retroactive pay, vacation pay, statutory holiday pay), handling direct deposit issues, and maintaining

Qualifications

• Must have diploma or certificate in payroll administration, accounting, or related field.
• Minimum 2 years of experience in payroll processing or related administrative support.
• Strong understanding of CRA payroll requirements, remittance procedures, and year-end reporting.
• Proficiency with payroll software and Microsoft Office.
• Ability to manage sensitive data with discretion and accuracy.
• Strong organizational and problem-solving skills.

Responsibilities

• Process payroll for participants' service providers with accuracy.
• Ensure CRA requirements and remittance schedules are followed.
• Prepare and file T4s and ROEs accurately and on time.
• Investigate and resolve payroll discrepancies and reconcile deposits as needed.
• Maintain up-to-date payroll records and adapt to system changes.

Skills

Attention to detail

Discretion

Communication

Payroll processing

Education

Payroll administration or accounting certificate

Tools

Payroll software

Microsoft Office

Job description

• Job Category Finance & Accounting, Payroll
• Employee Type Full-time
• Required Degree NONE
• Manage Others No

Description

As a Payroll Technician, you will play a critical role in supporting participants with the accurate and timely processing of payroll for their service providers. You will be responsible for ensuring compliance with federal and provincial payroll legislation, managing payroll deductions and remittances, and resolving pay-related inquiries. You will work closely with Program Navigators, the Keen Payroll team, and platform partners to deliver a seamless, participant-centered experience.

Key Responsibilities

Payroll Processing

• Calculate and process payroll for service providers hired by participants.
• Ensure correct application of hours worked, pay rates, statutory deductions, and any benefits.
• Process special payroll items such as retroactive pay, vacation pay, statutory holiday pay, and terminations.

Compliance & Reporting

• Ensure adherence to Canada Revenue Agency (CRA) requirements and applicable employment legislation.
• Prepare and remit source deductions (CPP, EI, tax) according to CRA remittance schedules.
• Generate and file T4s and Records of Employment (ROEs) accurately and on time.

Issue Resolution & Reconciliation

• Investigate and resolve payroll discrepancies or issues raised by participants or service providers.
• Monitor direct deposit failures and reconcile bank deposits as needed.
• Maintain up-to-date documentation of payroll records and changes.
• Work with Program Navigators and platform partners to ensure onboarding information is complete and accurate before processing.
• Ensure participant data changes (e.g., BN updates, address changes) are correctly reflected in the payroll system.
• Participate in continuous improvement initiatives to streamline payroll operations.

Requirements

Qualifications

Must-Have:

• Diploma or certificate in payroll administration, accounting, or a related field.
• Minimum 2 years of experience in payroll processing or related administrative support.
• Strong understanding of CRA payroll requirements, remittance procedures, and year-end reporting.
• Proficiency with payroll software and Microsoft Office.
• Ability to manage sensitive data with discretion and accuracy.
• Strong organizational and problem-solving skills.

Nice-to-Have:

• PCP (Payroll Compliance Practitioner) designation from the National Payroll Institute (or in progress).
• Experience working in community health, disability services, or public sector-funded programs.
• Bilingual (English/French) is an asset.
• Experience supporting a high-volume, multi-employer payroll model is a plus.

Core Competencies

• Detail-Oriented & Accurate
• Empathetic & Respectful Communicator
• Deadline-Driven & Reliable
• Confidential & Professional
• Tech-Savvy & Adaptable to System Tools

Working Conditions

• Remote work with access to secure payroll systems and internal communication tools.
• Will require some availability during Atlantic business hours for participant or navigator support.
• All necessary equipment and training will be provided.