Payroll Technical Analyst

Federal Reserve Bank of New York; Richmond (VA); On-site; USD 94,000 - 130,000; Full time

Benefits offered by this job

Great medical benefits

Pension and 401(k) with employer match

Paid time off

Tuition reimbursement

Paid volunteer leave

Onsite amenities

Job summary

The Federal Reserve Bank of Richmond is hiring a Payroll Technical Analyst to support our payroll team. You will partner with cross‑functional groups to translate business needs into technical requirements and drive Payroll solutions using Workday.

Responsibilities include leading UAT, process improvement, and monitoring payroll performance. Candidates should have a bachelor’s degree, 4+ years in payroll technology, and strong Workday payroll knowledge.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 4+ years of experience in payroll technology.
• Strong working knowledge of Workday Payroll.
• Excellent communication and stakeholder liaison skills.
• Experience leading UAT processes, including test planning and execution.
• Advanced Microsoft Excel proficiency; familiarity with SOX controls.

Responsibilities

• Collaborate cross-functionally to deliver effective payroll solutions aligned with business requirements and priorities.
• Lead the user acceptance testing (UAT) process, including test scenarios and result communication.
• Regularly review payroll processes and implement improvements to enhance efficiency and accuracy.
• Analyze incident data to identify trends and provide root-cause analysis and remediation.
• Monitor payroll system performance and outcomes to identify risks and opportunities.

Skills

Payroll systems

Workday Payroll

UAT leadership

Analytical thinking

Stakeholder liaison

Education

Bachelor’s degree or equivalent

Job description

Company Federal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank you’ll play a key role, collaborating with a dynamic team of mission-driven professionals to strengthen and protect our economy and our communities. Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a work environment where you can truly find balance.

About the Opportunity

The System Payroll department has an immediate opening for a Technical Analyst to support our payroll team. In this role, you will partner with cross-functional teams to translate business needs into technical requirements and drive the successful delivery of payroll solutions. Success in this position requires a strong understanding of Workday Payroll, excellent analytical skills, and the ability to collaborate effectively with both business stakeholders and technology teams to ensure solutions align with organizational needs.

What You Will Do:

Business & Technology Partnership

Collaborate cross-functionally to develop and deliver effective payroll solutions, ensuring alignment with business requirements and strategic priorities. Define business problems, document clear requirements, and ensure alignment with technology teams on expected outcomes. Serve as a liaison between business stakeholders and technology teams, maintaining a deep understanding of business objectives and ensuring that solutions meet their needs.

Testing & Quality Assurance

Lead the user acceptance testing (UAT) process, including developing test scenarios, documenting results, and communicating outcomes to ensure changes meet business requirements before deployment.

Process Improvement & Optimization

Regularly review payroll business processes and procedures, recommending and implementing improvements to enhance efficiency, accuracy, and effectiveness. Stay current on system functionality and new feature releases, proactively applying relevant capabilities to optimize payroll processes. Review and evaluate Workday release features related to payroll, including weekly service releases and semi-annual feature releases, assessing potential impacts and opportunities.

Analysis & Problem Resolution

Analyze incident data to identify trends and impacts, providing recommendations for resolution and conducting root cause analysis to prevent recurring issues. Monitor system performance and payroll outcomes to proactively identify risks or areas for improvement.

Qualifications:

• Bachelor’s degree or equivalent work experience required
• 4+ years of experience in payroll technology
• Strong working knowledge of Workday payroll required
• Strong project management, analytical and problem-solving skills required
• Proven experience documenting business requirements
• Excellent communication skills, with the ability to effectively liaise between technical and non-technical stakeholders, build relationships and influence stakeholders at all levels
• Experience leading UAT processes, including test planning and execution
• Ability to manage multiple priorities in a fast‑paced, deadline-driven environment
• A proactive, continuous‑improvement mindset with a passion for optimizing processes
• Advanced Microsoft Excel proficiency (pivot tables, VLOOKUP, data analysis)
• Familiarity with internal control standards (SOX)

Discover the Reason Why So Many People Love It Here!

When you join the Richmond Fed, not only will you find a challenging and purposeful career, you’ll also have access to a wide range of benefits and perks that support your health and wealth, including:

• Great medical benefits
• Pension and 401(k) with employer match
• Paid time off
• Tuition reimbursement
• Paid volunteer leave
• Onsite amenities that make working here fun!

Other Requirements and Considerations:

Candidates should review the Bank’s Employee Code of Conduct to ensure compliance with conflict-of-interest rules and personal investment restrictions. If you need assistance or an accommodation due to a disability, please notify [e-mail]. Sponsorship is not available for this role. Selected candidate is subject to special background check procedures.

The hiring range of the Payroll Technical Analyst is $94,300 – $129,690 annually. Salary offered will be based on the job responsibilities and the individual’s knowledge, skills, and experience as defined in the job qualifications.

Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Information Technology Family Group Work Shift First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague.