Payroll Tax Operations Specialist

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus, OH, is seeking a Payroll Operations Associate to support U.S. payroll tax compliance across federal, state, and local jurisdictions.

You will assist with tax setup, reconciliations, and year-end deliverables while coordinating with payroll, HCM, finance, and vendors to ensure accuracy and timely deposits. The role emphasizes process improvement, automation opportunities, and strong controls to support audit readiness.

Qualifications

• Bachelor’s degree or equivalent experience in payroll tax, payroll operations, accounting, or finance.
• Experience with ADP SmartCompliance and Oracle HCM.
• Working knowledge of U.S. payroll tax concepts across federal, state, and local jurisdictions.
• Experience supporting payroll tax processes (withholding, deposits, filings, reconciliations, and variance resolution).
• Ability to interpret payroll tax notices and support resolution through research and documentation.
• Experience working with enterprise payroll and tax systems and managing data accuracy across platforms.
• Proficiency in Microsoft Excel, including reconciliations and data validation.
• Strong attention to detail and ability to manage multiple deadlines during quarter-end and year-end cycles.

Responsibilities

• Support U.S. payroll tax compliance activities, including employee tax setup, rate updates, and accurate withholding calculations.
• Assist with payroll tax reconciliations and balancing to identify and resolve discrepancies.
• Coordinate quarterly and annual processes, including support for Forms 940 and 941, state unemployment returns, and local filings.
• Help prepare and validate year-end deliverables, including W-2/W-2c processing support and amended items as needed.
• Monitor agency notices and tax updates, and support implementation of changes to processes and tax configurations.
• Maintain tax calendars, trackers, reconciliations, and documentation to support audit readiness and strong controls.
• Support agency correspondence resolution, including research, documentation gathering, and penalty abatement requests when appropriate.
• Partner with internal stakeholders to respond to payroll tax questions and explain next steps clearly.

Skills

Payroll tax concepts

Data analysis

Documentation

Communication

Education

Bachelor’s degree in payroll tax, payroll operations, accounting, or finance

Tools

ADP SmartCompliance

Oracle HCM

Microsoft Excel

Job description

JPMorgan Chase & Co. in Columbus, OH, is seeking a Payroll Operations Associate to support U.S. payroll tax compliance across federal, state, and local jurisdictions.

You will assist with tax setup, reconciliations, and year-end deliverables while coordinating with payroll, HCM, finance, and vendors to ensure accuracy and timely deposits. The role emphasizes process improvement, automation opportunities, and strong controls to support audit readiness.