Payroll Support Specialist — Customer‑Focused & Detail‑Driven

Personio; Germany (OH); Hybrid; USD 52,810 - 76,282; Full time

Benefits offered by this job

28 days of paid vacation

Health snacks and drinks

Social events

Job summary

A leading HR technology company is seeking an Associate Payroll Support Specialist to provide expert support for payroll inquiries. This role requires strong knowledge of payroll processing and compliance, alongside excellent communication and analytical skills. The ideal candidate will thrive in a collaborative environment, resolving customer issues through effective problem-solving. The position is office-based requiring three days in the office, with remote work options available. This role offers a competitive rewards package including vacation time and family support benefits.

Qualifications

• Advanced knowledge of payroll processing, compliance, and quality assurance.
• Exceptional communication skills, both written and verbal.
• Strong problem-solving and analytical skills to address complex payroll issues.

Responsibilities

• Provide expert-level payroll support, ensuring compliance and quality.
• Respond to customer inquiries via email, phone, and chat.
• Collaborate with internal teams to troubleshoot issues.

Skills

Payroll processing

Compliance

Problem-solving

Analytical thinking

Communication skills

Job description

A leading HR technology company is seeking an Associate Payroll Support Specialist to provide expert support for payroll inquiries. This role requires strong knowledge of payroll processing and compliance, alongside excellent communication and analytical skills. The ideal candidate will thrive in a collaborative environment, resolving customer issues through effective problem-solving. The position is office-based requiring three days in the office, with remote work options available. This role offers a competitive rewards package including vacation time and family support benefits.