Payroll Support Specialist

Christian Brothers Automotive Corporation; Houston (TX); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health & dental

401K match

ESOP

Vacation 3 weeks

Holidays 10

Financial wellness program

Job summary

Christian Brothers Automotive Corporation in Houston, TX seeks a Payroll Support Specialist to provide administrative payroll support for 340+ stores across 30+ states. The role emphasizes training Franchisees and ensuring accurate payroll processing.

Ideal candidates have an associate or bachelor's degree and 3–5 years in payroll/benefits, multi-state payroll tax knowledge, and strong organizational, communication, and customer‑service skills. Hybrid work with some remote days.

Qualifications

• Associates or Bachelor's degree and/or 3–5 years prior Payroll & Benefits experience.
• Payroll, Payroll Tax in multi-state environment preferred. Understanding of accounting principles.
• Familiarity with Federal, State & Local Payroll Tax filings.
• Excellent time management and communication skills.
• Strong customer service experience.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal skills and teamwork aligned with core values.

Responsibilities

• Train and develop Franchisees on payroll system functionality, processing, reporting, and procedures.
• Provide payroll system support for stores in a multi-state environment.
• Respond to Franchisee inquiries and guidance on Payroll and Accounting processes.
• Train Franchisees in preparation of account analysis and payroll reports.
• Assist Benefits Administrator with employee changes.
• Assist in reconciling financial discrepancies by analyzing account information.
• Coordinate with internal departments for intercompany payroll liabilities and reconciliations.

Skills

Detail-oriented

Communication

Customer service

Time management

Team player

Problem solving

Education

Associate or Bachelor's degree

Tools

Payroll software

Job description

Company Description

Christian Brothers Automotive

At Christian Brothers Automotive, we’re in the business of serving others. Fixing cars is the vehicle for us to do just that. Founded in 1982 with a mission to love our neighbors as ourselves, we’ve quickly grown to over 340+ locations across 32 states. From our shops across the country to our Support Center corporate headquarters in Houston, Texas, we’re committed to being a top place to work, prioritizing diverse perspectives, a joyful and collaborative work environment, and opportunities to serve our guests and communities.

Mission Statement: To glorify God by serving our team, guests, and communities with excellence.

Job Overview:

CBAC does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet CBAC employment eligibility standards.

The Payroll Support Specialist is responsible for, but not limited to, administrative support for the franchise locations’ payroll function serving 340+ stores in 30+ states with over 2500 employees. Candidate must be a highly motivated, detail-oriented, self-starter and able to multi-task effectively with excellent organizational, problem-solving, and communication skills.

The most important qualification may be a heart for service towards our franchisees. Our goal is to help our valued franchisees successfully navigate business operations like payroll processing. Payroll is especially important because it also affects the employees of each location.

Essential Responsibilities:

• Train and develop Franchisees on payroll system functionality, processing, reporting, and procedures, building their knowledge and confidence in using the system.
• Provide payroll system support for stores in a multi-state environment
• Respond to Franchisee inquiries and provide guidance on Payroll and Accounting processes while coordinating system and database updates for new hires, terminations, healthcare deductions, and other employee changes.
• Training and directing Franchisees in preparation of account analysis and other payroll software reports
• Assisting Benefits Administrator with employee change updates
• Assisting in the reconciliation of financial discrepancies by collecting and analyzing account information
• Coordinating with other internal departments to correctly process various intercompany payroll liabilities and reconciliations
• Facilitate account set up in the payroll system for new franchise entities.

Education and Skills

• Associates or Bachelor's degreeand/or 3 – 5 years prior Payroll & Benefits experience
• Payroll, Payroll Tax in multi-state environment preferred. Good understanding of fundamental accounting principles.
• Familiarity with Federal, State & Local Payroll Tax filings
• Excellent time management and communication skills.
• Strong customer service experience
• Excellent organizational skills and attention to detail
• Excellent interpersonal skills
• A team player who strives to embody our core values and corporate culture of beingNeighborly, practicing Transparency, Excellence, &Joy

Physical Requirements:

• Occasionally bending, twisting, and turning.
• Sitting for extended periods of time.
• Occasionallylift and/or move up to 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Workplace Environment:

• This role will be located at the Support Center in Houston, TX.
• A great workplace culture that has won repeated Top Workplace accolades by the Houston Chronicle.
• Open office layout to promote collaboration, conversation, and teamwork.
• Options to work remote/home on Mondays and Fridays.
• Some travel may be required to offsite meetings or conferences (less than 10%).

• Hybrid& In-office Work Schedule
• Group Health, Vision, Dental, Disability, and Life Insurance.
• 401K Match
• Employee Stock Ownership Program
• 3 Weeks of Paid Vacation
• 10 Paid Holidays
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar