Payroll Specialist- Lake Forest, CA

Cross Country Healthcare, Inc.; Lake Forest (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

A healthcare services company is seeking a Payroll Coordinator to prepare and process weekly and bi-weekly payroll. The ideal candidate will have 2-3 years of payroll processing experience and knowledge of multi-state payroll systems. Responsibilities include verifying employee punches, providing payroll-related support to staff, and ensuring accuracy during payroll processing. Strong communication skills and the ability to work in a fast-paced environment are essential. Familiarity with Microsoft Office Suite, particularly Excel, is required.

Qualifications

• 2-3 years of payroll processing experience required.
• Knowledge of multi-state payroll system preferred.
• Understanding of state and federal payroll laws.

Responsibilities

• Prepare and process weekly and bi-weekly payroll for HCW.
• Verify employee in/out punches daily.
• Provide customer service related to payroll inquiries.

Skills

Payroll processing experience

Knowledge of multi-state payroll system

Strong communication skills

Fluent in Spanish

Education

High School diploma or equivalent

Some college preferred

Tools

Microsoft Office Suite

Excel

Job description

The primary responsibility of the Payroll Coordinator is to successfully prepare and process weekly and bi‑weekly payroll for HCW. Also responsible for all production and customer service tasks pertaining to payroll for the HCW and provides support to the healthcare facility, as well as the Sales/Billing and Accounts Receivable departments with payroll related inquiries.

ESSENTIAL FUNCTIONS

• Verifying field employee in/out punches through time and attendance system daily
• Answer all calls from employees pertaining to payroll
• Assist Lead Payroll Coordinator with the Wage Garnishment, W-4 changes, etc.
• Assist HCW in viewing their paystubs
• Communicate employees regarding specific payroll issues
• Assist with billing and payroll reports
• Collect orientation hours and meeting time hours to be paid each pay period
• Assist with audit process during payroll processing
• Reconcile issues/overages found during the payroll process
• Report notes on errors or corrections found in AxisCare*
• Accurately key timesheets and other payroll related data (W-4, banking, etc.) within the specified deadlines
• Enter new hires, terminate assignments as required
• Provide excellent customer service when communicating with HCWs, Sales, Billing and AR Departments and facilities
• Audit all maintenance after Payroll is processed
• Process all payroll adjustments including manuals, wires
• Process multi-state entries
• Handle all incoming calls/inquiries related to payroll from HCWs and Recruiters
• Research, resolve and communicate resolution to all interested parties
• Initiate, process and distribute manual checks and wires as required
• Research all HCP issues related to taxation, w-2s, earnings, deductions, reimbursements, and bonuses
• Process all necessary entries to correct issues and ensure accuracy of the payroll records
• Follow up with HCWs and Recruiters to collect missing timesheets
• All other duties as assigned

QUALIFICATIONS

• 2-3 years of payroll processing experience required
• Knowledge of multi-state payroll system preferred
• Understanding of state and federal payroll laws
• Strong working knowledge of Microsoft Office Suite including Excel, Word, Outlook, etc.
• Strong communication skills
• Ability to communicate fluently in Spanish

EDUCATION

• High School diploma or equivalent required.
• Some college preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

WORK CONDITIONS

• Open work area in an office environment.
• Must be able to remain in a stationary position 80% of the work schedule.
• Must have the ability to work in a fast‑paced, rapidly changing environment, while maintaining a calm demeanor and positive attitude during stressful situations.
• Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom.