Payroll Specialist II

Xenium HR; Tualatin (OR); On-site; USD 40,515 - 43,050; Full time

Benefits offered by this job

Flexible work arrangement

Complimentary massages

Paid time off

Tuition assistance

Professional development programs

Job summary

Xenium HR, based in Tualatin, is looking for a Full-time Payroll Specialist to manage payroll for clients in a hybrid work environment. This position requires multi-state payroll knowledge and exceptional customer service skills.

The ideal candidate will have a Bachelor’s degree and at least two years of payroll processing experience. Responsibilities include processing payroll, auditing for accuracy, and maintaining records to ensure compliance.

Xenium HR values diversity and inclusion, offering a supportive workplace with comprehensive benefits.

Qualifications

• At least two years of payroll processing experience.
• Passion for managing and delivering payroll services.
• Exceptional customer service skills.

Responsibilities

• Process multi-state payroll for clients.
• Audit payrolls for compliance and accuracy.
• Maintain payroll recordkeeping and processing.
• Provide customer service through email and phone.

Skills

Customer service skills

Multi-state payroll knowledge

Communication skills

Trustworthiness and confidentiality

Education

Bachelor's degree or equivalent experience

Tools

Prism HR platform

Job description

Location: Hybrid – Tualatin/Remote

Position Status: Full-time

Overview

At Xenium HR, we are dedicated to transforming workplaces for the better. We work with small and medium-sized businesses across the Pacific Northwest, providing specialized HR, Payroll, and Benefits services to clients that lack internal resources or need additional expertise. Our focus is on building strong relationships with clients to help them identify real needs and achieve sustainable growth.

What It’s Like to Work Here

We invest in creating a positive, rewarding experience that encourages learning, growth, and advancement. Xenium offers an inclusive work environment where employees can make a difference and succeed. If you value authentic relationships, service excellence, diversity, equity, and inclusion, Xenium may be the place for you.

Responsibilities

• Process multi‑state payroll for medium to large complex clients with a high number of worksite employees.
• Audit payrolls for accuracy, including pay codes, workers’ compensation codes, W‑4 and IRS compliance letters, and vacation, sick and PTO accruals.
• Provide top‑notch customer service to clients, using email and phone conversations, with same‑day responses.
• Maintain payroll recordkeeping and processing functions, including regular and special runs such as commissions, retroactive adjustments, and bonuses.
• Apply intermediate payroll knowledge—state/local taxes, leave, overtime, FLSA, and final check laws—to compute garnishments, deductions, loan payments, and out‑of‑cycle pay runs.
• Conduct research and implement fundamental payroll and PTO regulations, entering and auditing client employee data in the payroll system.
• Display strong communication skills, persuasion, negotiation, and the ability to remain calm and courteous under pressure.
• Demonstrate critical thinking, proactive inquiry resolution, and commitment to the “One Team” initiative.
• Respectfully take direction from managers and leaders while demonstrating behaviors aligned with Xenium Core Values.
• Maintain time‑keeping platforms across all three systems, compile reports, manage PTO plans, and update benefits and tax adjustment forms.
• Input timely and accurate client information into ClientSpace (CRM) and other systems, including high‑risk details, and track all client service activities.

People You’ll Work With

• Payroll team, Benefits team, HR Business Partners, various clients

Required Experience and Skills

• Bachelor’s degree (B.A.) from a four‑year college or university; or equivalent combination of education and experience with at least two years of payroll processing experience.
• Multi‑state payroll knowledge required.
• Passion for managing and delivering payroll services.
• Multi‑client experience preferred.
• Prism HR platform experience preferred.
• Commitment to advancing racial equity, diversity, equity, and inclusion practices in the workplace.
• Exceptional customer service skills and ability to work independently.
• Excellent verbal and written communication skills.
• Trustworthiness, confidentiality, initiative, and flexibility.
• Strong interpersonal, organizational, analytical, decision‑making, and problem‑solving skills.

Preferred Skills and Certifications

• Multi‑client experience preferred.
• Prism HR platform experience preferred.

Compensation and Benefits

Our total rewards philosophy centers on the whole person, with comprehensive health and financial benefits and life balance resources.

The starting salary for this role ranges from $29.41–$31.25 per hour, based on skills, knowledge, years of experience, and pay equity considerations.

Benefits

• Employer‑paid medical, dental, and vision insurance
• FSA for health and dependent care
• Life and disability plans
• Employee Assistance program
• Wellness program
• 401(k) with match
• Profit‑sharing program
• Paid time off
• Paid holidays of your choice

Perks

• Flexible work arrangement with autonomy and trust
• Caring leadership
• Complimentary massages
• ½ day in summer 1x/month (June, July, August)
• Tuition/educational assistance for undergraduate degrees
• Sabbatical and travel awards starting at 10 years
• Professional development book clubs and cultural awareness & appreciation conversations
• Regular training events
• Peer recognition and reward program
• Employee referral bonus
• Business referral bonus
• Monthly all‑team meetings and team events
• Community service
• DEI and culture initiatives & teams
• Discounts on Stoller wine

EEO Statement

Xenium HR is an equal opportunity employer, promoting diversity and inclusion and offering a learning and team‑focused environment. We welcome candidates from all backgrounds and encourage all applicants to apply.