Payroll Specialist Assistant

Journey Payroll & HR; Fort Collins (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

36 hour work week

Paid time off

Annual bonuses

401k with match

Medical, dental, vision insurance

In-house masseuse

Zen Den office

Regular social events

Job summary

Journey Payroll & HR in Fort Collins, CO, is seeking a Payroll Specialist Assistant to support the Payroll Operations team with data entry, report pulling, and client needs. The role emphasizes accuracy, technology adoption, and strong service mindset.

You'll join a fast-growing team and contribute to timely payroll processing, while maintaining exceptional client service and attention to detail. 2+ years in customer service is preferred.

Qualifications

• Minimum 2 years of customer service experience.
• Comfort with new technology and quick to adapt.

Responsibilities

• Assist Payroll Operations with data entry and running reports.
• Support clients' needs and ensure timely payroll processing.

Skills

Customer service

Tech-savvy

Attention to detail

Communication skills

Emotional intelligence

Job description

ABOUT JOURNEY

Ranked as one of the fastest-growing companies around (and have been for many years running) Journey Payroll & HR combines best-in-class customer service with innovative technology solutions. This combination has resulted in an unparalleled client retention rate and award-winning business practices.At Journey, were driven by values that include heart, innovation, and honesty. Because who we are speaks as loud as what we do. And, our culture and explosive growth have created incredible opportunities for those who join our family.

ABOUT THE PAYROLL SPECIALIST ASSISTANT ROLE

We're looking for people to join our team who have a "go-the-extra-mile" mindset while operating efficiently and with integrity in their daily responsibilities. If you're someone who understand payroll, accounting, or technology and are passionate about providing fantastic service in a business-to-business environment, this could be the role for you. As a Payroll Specialist Assistant, you'll work with a team of people assisting them in running their clients through a step of processes, to ensure the team has the support they need in order to get clients payroll processed in a timely manner. This role works closely with the Payroll Operations team to assist in data entry, pulling reports and supporting client needs. This role will be located in our headquarters office in Fort Collins, Colorado. We are looking to fill the role within the next 90 days.

The opportunity to be a Payroll Specialist Assistant is for you if you have:

• At least 2 years of customer service experience
• A love of new technology and are quick to adapt to it
• Superior client service skills and meticulous attention to detail
• Excellent communication skills in both written and spoken forms
• A high level of emotional intelligence shown through compassion and empathy

This is NOT the right opportunity for those who:

• Complain about clients, gossip about team members, or play the blame game
• Fail to hold themselves personally accountable for their performance
• Lack a sense of urgency or move at a slow, methodical pace
• Struggle with or resist change
• Are self-focused rather than client-focused

BENEFITS

Journey offers an abundance of benefits and employee perks to members of our staff family. This generosity includes:

• 36 hour work week, over 5-days to start. Option to move to 4-day work week after 90 days.
• Accrued paid time off
• Self-given quarterly bonuses
• 401k retirement plan with up to a 4% match
• 100% paid for medical, dental, and vision insurance for employees
• In-house masseuse and chiropractic care
• A dedicated Zen Den office space
• Regular social gatherings and activities (participation is optional)
• And much more!

Find out more about our open positions, incredible benefits, award-winning reputation atjourneypayrollhr.com.