Payroll Specialist

AMWINS USA; Charlotte (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

AMWINS USA is seeking a Payroll Specialist to join our Charlotte, NC office. You will handle weekly payroll processing, ensure regulatory compliance, and maintain accurate employee data while supporting a collaborative payroll team.

The role requires 1–2 years of multi-state payroll experience, strong Excel skills, and the ability to handle confidential information with professionalism and discretion. This position is office-based, located in South Park, Charlotte, four days per week.

Qualifications

• 1-2 years of multi-state payroll experience.
• Effective verbal, written and interpersonal communication skills.
• Demonstrated organizational abilities.
• Proficient with Excel: pivot tables and v-lookups.
• Professional with the ability to handle sensitive and confidential information.
• Ability to interact with employees at all levels professionally.
• Understanding of multi-state payroll taxes.

Responsibilities

• Maintain timely, accurate, compliant payroll processes.
• Ensure compliance with company policies and local, state, and federal laws.
• Maintain integrity of employee data in the payroll system.
• Support the payroll team with weekly processing.
• Review timesheets and attendance records and correct inaccuracies.
• Prepare for and process payroll with accuracy.
• Prepare payroll records for weekly terminations.
• Run and log payroll reports and file accordingly.
• May support SM processing as needed.

Skills

Payroll processing

Excel

Interpersonal communication

Confidential data handling

Multi-state payroll

ADP

Tools

ADP

Job description

South Park, Charlotte, NC (in office 4 days a week)

Amwins Group, Inc. is conducting a candidate search looking for a Payroll Specialist for our offices located in South Park Charlotte, NC.

Amwins is the largest wholesale brokerage and group insurance administrator in the US with annual premiums placed more than $40B. We are privately held with the employees owning the majority stake. We have over 63 operating companies across 5 divisions, over 175+ locations around the world, and 7.5k employees. Amwins has expertise across a diversified mix of property, casualty, and group benefits products, and offers value-added services to support these products, including product development, underwriting, premium and claims administration, and actuarial services. Please visit our website at www.amwins.com

Position Summary

The Payroll Specialist is responsible for the processing and completion of weekly/semi payroll duties and supporting the Senior Payroll Analysts on the team. The position requires a good working knowledge of payroll best practices and good knowledge of federal and state regulations.

Key Responsibilities

• Maintain timely, accurate, compliant, and confidential payroll processes
• Maintain compliance with company policies, and applicable local, state, and federal laws
• Accountable for maintaining integrity of employee data in the Payroll system
• Support the payroll team with weekly payroll processing
• Review timesheets and attendance records and correct inaccuracies
• Prepare for and process payroll with accuracy
• Prepare payroll records for weekly terminations
• Ensuring all reports payroll reports are run, logged and saved accordingly
• May be asked to support SM processing as needed
• General duties as assigned

Qualifications

• 1- 2 years’ work experience in multi-state payroll
• Effective verbal, written and interpersonal communication skills
• Demonstrated organizational abilities
• Must be proficient with Excel: pivot tables and v-lookups
• Professional with the ability to handle sensitive and confidential information
• Ability to interact with employees at all levels of the company in a professional and courteous manner
• Understanding of multi state payroll taxes

Core Competencies

Payroll team members are expected to uphold the following attributes to support a collaborative, high-performing environment. Job performance is measured with the following competencies:

Key Competencies for Building a High-Standards Culture:

• Employee Engagement
• Recognize and reward hard work to build motivation and trust.
• Emphasize continuous growth, ambition, and team-focused determination.
• Use the payroll process as a symbol of organizational commitment to employee well-being.
• Collaboration
• Engage with all stakeholders including Payroll Operations, Payroll Tax, Process Improvement, HR, HRIS, and ADP.
• Align efforts to achieve shared goals and collective success.
• Value cross-functional teamwork as essential to project outcomes.
• Trust
• Foster transparency through clear communication of payroll policies, deductions, and benefits.
• Address payroll-related inquiries promptly and accurately.
• Strengthen trust with self-service access and consistent information sharing.
• Security
• Ensure job stability and protection against sudden external changes.
• Provide clear roles, workplace safeguards, and continuous development opportunities.
• Support long-term career relevance through upskilling and adaptability.
• Accountability & Responsibility
• Own your responsibilities, deadlines, and results.
• Communicating early and openly silence is not an option.
• Be dependable and follow through consistently.
• Professionalism
• Communicate respectfully, clearly, and constructively at all times.
• Be punctual, well-prepared, and detail oriented.
• Represent both yourself and the team with integrity and professionalism.
• Emotional Intelligence
• Respond with thoughtfulness rather than reactivity.
• Show empathy and consider others’ perspectives.
• Welcome feedback as an opportunity for growth.
• Active Listening
• Be present - listen fully before responding.
• Ask clarifying questions to ensure understanding.
• Apply shared information to avoid redundancy.
• Initiative
• Proactively identify and act on opportunities for improvement.
• Bring forward ideas and solutions without waiting to be asked.
• Stay informed on industry trends and apply them to enhance processes.