Payroll Specialist

Spectrum; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Spectrum is seeking a Payroll Specialist to administer and process payroll for bi-weekly cycles, and to support employees across the enterprise with inquiries and documentation. You will help ensure accurate compensation, participate in system upgrades, and contribute to Payroll’s efficiency and accuracy.

This role requires attention to detail, strong data entry, and solid English communication skills. The position is on-site at Spectrum with opportunities to engage in system improvements and

Qualifications

• High school diploma required.
• 2+ years of multi-state payroll processing experience.
• Ability to read, write, speak and understand English.
• Demonstrated data entry experience.
• Demonstrated communication and interpersonal skills.

Responsibilities

• Administer and process payroll for assigned line of business on a bi-weekly basis.
• Maintain processing task list and documentation according to department standards.
• Provide payroll support to all employees across the enterprise via phone or email.
• Support department help desk and cover for other team members as needed.
• Participate in system testing during upgrades and trainings; monitor daily duties for efficiency.
• Process benefit deduction adjustments and distribute benefit emails for biweekly payroll.
• Distribute Short Term Disability items and handle related pay adjustments.
• Input and review garnishment documents and withholding orders; respond to court requests.

Skills

English proficiency

Data entry

Communication skills

Education

High school diploma

Some college courses

FPC certification

CPP certification

Tools

PeopleSoft HRMS

Kronos

Garnishment systems

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you seeking a role where your attention to detail and commitment to accuracy directly support employees across a leading organization? Join Spectrum as a Payroll Specialist, where you will play a vital part in processing payroll, resolving employee inquiries, and contributing to system improvements. Your expertise will help maintain seamless payroll operations and ensure every team member is supported and compensated correctly, making a meaningful impact across the enterprise.

How You'll Make An Impact

• Administer and process payroll for assigned line of business on a bi-weekly basis.
• Maintain processing task list and documentation according to department standards
• Provide payroll support to all employees across the enterprise. Answer employee questions and concerns via phone or email
• Provide support covering department help desk, support and coverage for other team members when needed. Scan, link and route payroll documentation using 'Perceptive Content'
• Participate in system testing as required for software/hardware upgrades, implementations, and integrations. Participate in corporate sponsored system training efforts. Continuously monitor daily duties for efficiency
• Process benefit deduction adjustment request, distribute benefit emails to assigned processing team, and review adjustments during biweekly payroll processing
• Distribute Short Term Disability items to the assigned processing team. Items include check request, short term disability Kronos files, and pay adjustments. Process stop payment and reissue request
• Responsible for the accurate and timely input and review of garnishment documents, and withholding orders including responding to court/agency requests
• Maintain garnishment documentation according to department standards
• Responsible for completing wage verification documents
• Report returned or incorrectly issued garnishment checks to team manager for appropriate action. Process garnishment refunds to employees. Responsible for working with the GL group on any GL discrepancies
• Ensure the accuracy of processed garnishment data through thorough review of system generated reports

Working Conditions

• Office environment
• Flexibility to work beyond established Mon-Fri schedule as needed. Occasional weekend work may be required

Required Qualifications

What You'll Bring to Spectrum

Education

• High school diploma required

Experience

• 2+ years of previous multi-state payroll processing experience

Skills

• Ability to read, write, speak and understand English
• Demonstrated data entry experience
• Demonstrated communication and interpersonal skills

Preferred Qualifications

Education

• Some college level business classes desired
• FPC required (either at hire or within 18 months)
• CPP desired

Skills

• Knowledge of PeopleSoft HRMS version 8.5 of higher preferred
• Knowledge of Kronos timekeeping system preferred
• Garnishment administration knowledge (desired)

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

An qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.