Payroll Services Leader: Scale Multi‑Client Ops

Sequoia; Tempe (AZ); On-site; USD 100,000 - 140,000; Full time

Job summary

Sequoia is seeking a Payroll Manager to lead its Payroll Services organization. This role combines hands-on payroll expertise with people leadership, operational excellence, and a client-service mindset.

You will guide a high-performing payroll team across multiple clients, ensure timely, compliant processing, and partner with HR, Benefits, Finance, and vendors to optimize workflows and metrics.

Qualifications

• 5+ years of progressive payroll experience across multiple clients.
• Proven people management and leadership experience.
• Strong knowledge of payroll fundamentals and wage rules.
• Experience partnering cross-functionally with internal teams.
• Ability to design and implement scalable payroll processes.
• Excellent organizational, analytical, and detail-oriented skills.
• Capable of managing multiple priorities in deadline-driven settings.
• Proficiency with Excel and payroll reporting.

Responsibilities

• Lead, coach, and develop a payroll team across multiple clients.
• Oversee end-to-end payroll operations with deadlines and standards.
• Serve as escalation point for complex payroll issues and inquiries.
• Partner with HR, Benefits, Finance, Technology, and vendors.
• Document and improve payroll processes and SOPs for scalability.
• Collaborate with Tax to execute quarter-end and year-end activities.
• Monitor performance metrics and report risks and improvements.
• Champion Sequoia’s service culture for exceptional client experience.

Skills

Payroll leadership

Multi-state payroll

Client relation

Process improvement

Analytical skills

Excel

Tools

Payroll systems

HRIS

Time & attendance

Job description

Sequoia is seeking a Payroll Manager to lead its Payroll Services organization. This role combines hands-on payroll expertise with people leadership, operational excellence, and a client-service mindset.

You will guide a high-performing payroll team across multiple clients, ensure timely, compliant processing, and partner with HR, Benefits, Finance, and vendors to optimize workflows and metrics.