Payroll Services & Compliance Manager

BNB Chain; Australia Landing (MS); Hybrid; USD 97,000 - 132,000; Full time

Benefits offered by this job

Flexible hybrid working

Wellbeing initiatives

Learning and development opportunities

Discounted insurance

Job summary

TAL is seeking a Payroll Services Leader to oversee the delivery of accurate and compliant payroll across the organisation. The role focuses on governance, process improvement and leading a high-performing payroll team.

Flexible hybrid working and ongoing development opportunities are provided. Applicants from diverse backgrounds are welcomed, and strong collaboration with Dayforce and related systems is essential.

Qualifications

• Proven leadership of People Services teams.
• Experience with HRIS platforms Dayforce, Workday and ServiceNow is valued.
• Ability to map processes and drive operational optimisation.
• Strong stakeholder management and communication across all levels.
• Excellent project management, attention to detail and prioritisation.

Responsibilities

• Lead the delivery of accurate, compliant payroll services within agreed timeframes.
• Oversee payroll governance and compliance with legislative and enterprise requirements.
• Drive continuous improvement to streamline, automate and optimise payroll processes.
• Provide leadership and coaching to the Payroll Services team.
• Manage stakeholder relationships and use data to support decisions.

Skills

Leadership experience

Stakeholder management

Process improvement

Project management

Analytical thinking

Tools

Dayforce

Workday

ServiceNow

Job description

Flexible hybrid workingPaid volunteering leave and discounts across a range of products and services.Access to learning, development and career growth opportunitiesAt TAL, we’re supported to live our best lives. With flexible and blended working options, discounted insurance, and wellbeing initiatives, we know we’re valued.You’ll work alongside some of the brightest and most capable colleagues in the industry, with leaders who inspire, support, and include everyone. We foster a culture where everyone belongs.Collaborating in person strengthens our social bonds and powers better problem-solving. Together, we face challenges and grow stronger. We connect to include, celebrate, reward, and recognise each other.

In this role you will:

• Lead the delivery of accurate, compliant and high-quality payroll services, ensuring employee payments and payroll transactions are processed within agreed timeframes.
• Oversee payroll governance and compliance, ensuring adherence to legislative, regulatory, award and enterprise agreement requirements, while managing audits, controls and risk obligations.
• Drive continuous improvement by identifying opportunities to streamline, automate and optimise payroll processes, enhancing efficiency, accuracy and employee experience.
• Provide leadership, coaching and development to the Payroll Services team, fostering a high-performing, engaged and customer-focused culture.
• Manage stakeholder relationships, complex payroll escalations and service performance, using data, reporting and insights to support operational excellence and informed decision-making.

Proven leadership experience managing and developing high-performing People Services teams.

Strong expertise in HRIS platforms, particularly Dayforce, with exposure to Workday and ServiceNow highly regarded.

Demonstrated ability to drive process improvement through process mapping, documentation and operational optimisation.

Exceptional stakeholder management, customer service and communication skills, with a proven ability to build trusted relationships across all organisational levels.

Strong operational and analytical capability, with excellent judgement, project management skills, attention to detail and the ability to manage competing priorities.

We’re proud to be:

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency from 2014 to 2025 and 2023 to 2026 Bronze Tier Status within the Australian Workplace Equality Index
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
• Reconciliation Advocates – Read our [Innovate Reconciliation Action Plan.](We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals with disability/ies, people from culturally diverse backgrounds and the LGBTQ+ community.

We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals with disability/ies, people from culturally diverse backgrounds and the LGBTQ+ community.

You’realwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and partners.Andyou valueworking together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.