Payroll Service Delivery Analyst

INSPYR Solutions; San Antonio (TX); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical benefits

Competitive pay

401(k) retirement plan

Job summary

INSPYR Solutions is seeking a Payroll Service Delivery Analyst in San Antonio, TX to manage end-to-end payroll processing and ensure accurate financial reporting. You will work across time zones in a global environment, handling USD and foreign currency payroll data with discretion.

You will collaborate with Payroll Supervisor and Manager, produce regular payroll reports, and respond to employee inquiries on pay, taxes, and timekeeping while leveraging multiple payroll systems.

Qualifications

• Experience as Payroll Processor or similar role (3–5 years).
• Solid understanding of accounting fundamentals and payroll practices.
• Strong knowledge of U.S. federal and state payroll regulations.
• Ability to handle confidential information with discretion.

Responsibilities

• Manage end-to-end payroll processing for employees.
• Ensure payroll transactions are processed timely and accurately.
• Provide customer service to employees on compensation, taxes, and timekeeping.
• Improve payroll processes and educate teammates on policies and practices.
• Prepare payroll-related journal entries and reports.
• Process 940/941 and year-end reporting (W-2, W-2c, P60).

Skills

Payroll processing

US payroll regulations

Confidential information handling

Customer service

Education

Associate degree in accounting

FPC/CPP designation preferred

Tools

ADP Workforce Now

ADP iHCM

Excel

Job description

Title: Payroll Service Delivery Analyst

Location: San Antonio, TX

Duration: Initial 6-month contract with possible extensions

Compensation: $28/hour - $36/hour

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Payroll Service Delivery Analyst

Seeking a high performing Payroll professional to fill a Payroll Service Delivery Analyst. In this dynamic and fast-paced environment, you will partner and collaborate with managers and team members to reach organizational objectives while applying payroll solutions in a proactive manner. The ability to build relationships, exercise good judgment, and work across multiple time zones in a global environment is critical in this role.

Under supervision of the Payroll Supervisor and Payroll Manager, the Payroll Service Delivery Analyst will ensure accurate processing and recording of the payroll, provide timely and accurate financial information, daily data entry, and perform related work as required such as writing procedures and improving processes.

This role requires a knowledgeable payroll analyst who will manage all processes relating to payroll and benefits in USD and foreign currency. Must be able to use payroll accurately and efficiently and be good with numbers and can be trusted with sensitive information. In this role, payroll is calculated and transmitted for employees with different employment classifications. The Payroll Service Delivery Analyst is responsible for balancing the payroll and documenting all transactions related to an employee’s wages, including any payments or credits for hourly pay, premiums, bonuses, reimbursements, etc. They also record how much each employee earns and make updates when they receive raises. The Payroll Analyst will produce regular and ad hoc payroll reports for management. They also communicate with employees about any discrepancies in their pay. They use multiple systems and payroll software features to process payroll.

Responsibilities:

• Managing end-to-end payroll processing for employees
• Understand all aspects of payroll in regard to payroll laws and regulations
• Manage workflow to ensure all payroll transactions are processed timely and accurately
• Provide excellent customer service to employees in the areas of compensation, taxes, how to clock in/out, and how to request time off in a timely manner
• Supporting management to improve Payroll processes
• Educate teammates on payroll and timekeeping, policy, processes, and practices to ensure effective execution
• Perform daily payroll operations
• Perform updates to payroll-related data and manage overall payroll workflow
• Ensure timely processing of all new hires, promotions, and terminations
• Analyze and audit payroll data for accuracy of posting, including intercompany transactions
• Prepare journal entries related to payroll and benefits and record timely and accurately
• Execute time and attendance processing and interface with payroll applications
• Calculation and distribution of reports
• Process garnishment payments
• Complete employment verifications and unemployment insurance information requests
• Process 940/941 tax forms (US) and P45/60 tax forms (UK)
• Process accurate and timely year end reporting (W-2, W-2c, P60)
• Develop ad hoc financial and operational reporting as needed

Required Skills:

• 3-5 years’ experience as a Payroll Processor or similar role
• Solid understanding of accounting fundamentals, best payroll practices and demonstrated ability utilizing systems, tools, and procedures to accomplish the job
• Strong Knowledge of U.S. federal, state regulations
• Detail-oriented
• Able to deal with difficult, sensitive, and confidential information
• Ability to manage a high volume of work under tight service delivery deadlines
• Excellent customer service skills
• Strong interpersonal (verbal and written) communication skills
• Strong organizational, time management, and prioritization abilities
• Strong PC knowledge including proficiency in Excel
• Team player yet a self-starter and self-motivated individual; assertive in maintaining confidentiality

Desired Skills:

• Associate’s degree in accounting, Fundamental Payroll Certification (FPC), or Certified Payroll Professional (CPP)
• Working knowledge of ADP Workforce Now Payroll and Time & Attendance desired but not required
• Working knowledge of ADP iHCM, UK employment and tax law
• Experience working with military personnel, especially overseas
• Human Resources knowledge in Recruiting, Benefits, Employee Relations desired but not required

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants requiring reasonable accommodation during the application or interview process should contact [e-mail] for assistance.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

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