Payroll Relationship Manager

HireLevel.; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A woman-owned human capital management company in North Carolina is seeking a Payroll Relationship Manager. The role involves processing payroll and building client relationships, with extensive on-site training provided. Ideal candidates are detail-oriented, organized, and possess a customer service mindset. Join a team that believes in creativity and growth while making HR tasks easier for clients.

Qualifications

• Eagerness to learn new systems.
• Strong attention to detail and organizational skills.
• Ability to communicate effectively with clients.

Responsibilities

• Process payroll for clients after training.
• Engage with clients to build relationships and understand their needs.
• Assist with data entry and generating reports.

Skills

Attention to detail

Organizational skills

Customer service mindset

Job description

HireLevel is hiring for a Payroll Relationship Manager to add to our Human Capital Management team. We process a high volume of payroll weekly for our clients while also offering a software that assists in human resource solutions for small and mid-sized companies. No previous experience processing payroll? Don't worry, we offer extensive, hands-on training. If you enjoy working with numbers, consider yourself extremely organized and are eager to learn something new, this position is for you.

About HireLevel.

We are a woman-owned company based in the Midwest providing human capital management and recruitment services nationwide. Basically, if it has anything to do with HR, we can do it! Our goal is to help our clients streamline their HR tasks and make payroll and hiring a breeze.

HireLevel believes that when the right people come together, creativity thrives, opportunities appear, and business grows. We are a company of doers and thinkers who believe work and fun can get along. Taking care of business begins with taking care of our people, our clients, and the communities we live in. At HireLevel, we welcome individual differences which represents a significant part of not only our culture but also our reputation.

A day in the life as a Payroll Relationship Manager:

Your first six weeks are dedicated to training! That's right, you will be jumping into our system and learning the ins and outs so that you're comfortable in our processes before we turn you loose. Our training is a mixture of hands-on one-on-one learning with other payroll relationship managers as well as videos and courses within our learning management system used to gauge your knowledge. As your knowledge grows, so will your responsibilities.

Within a few weeks you will have clients of your own to process payroll for. That means handling everything from data entry and garnishment collections to assisting with preparing and running reports within the system for our clients.

Before long you'll be a pro and be able to help onboard and implement new clients. With a solid understanding of the system and your client's business you will be able to identify needs within their business and be able to upsell our products and services.

What you need to be qualified for this job

To be qualified, you must consider yourself a "techy-person" with an eagerness to learn, strong attention to detail and ability to stay organized and on task. You'll be engaging with our clients daily, so it is vital that you are able to understand the platform we provide them and speak to its capabilities with a customer service mindset. Many clients see our payroll relationship managers as an extension of their HR department so the ability to build a working relationship via email, phone calls and visits is key. Our environment is very fast-paced, and deadline driven, so you must be able to work under pressure. Late paychecks don't fly around here!

This is an on-site position.

Are you ready to join the team?

If you think you're the right candidate for this job, please go ahead and apply! Your resume will go directly to our hiring team who will contact you regarding the next steps.