Payroll Relationship Manager

HireLevel, Inc.; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Life Insurance

Health Savings Account

Flexible Spending Account

Paid Time Off

Birthday PTO

Volunteer Day PTO

Baby at Work Program

Roth IRA

Job summary

HireLevel, Inc. in Raleigh, NC is seeking a Full-Time Payroll Relationship Manager to build trusted client relationships and guide payroll processing onsite.

You’ll solve payroll challenges to keep processes smooth and compliant, within a Monday–Friday schedule from 8:00 AM to 5:00 PM. The role offers a competitive salary range of $45,000–$65,000 plus a comprehensive benefits package including Medical, Life Insurance, HSAs, FSAs, PTO, Birthday PTO, Volunteer Day PTO, Baby at Work, and Roth IRA.

Qualifications

• Excellent communication and active listening.
• Strong critical thinking and problem-solving for payroll.
• Customer-centric mindset with attention to detail.
• Strong organizational abilities to manage multiple accounts.
• Ability to adapt to changing payroll regulations.

Responsibilities

• Manage client relationships and respond to payroll inquiries.
• Ensure accurate payroll processing and regulatory compliance.
• Collaborate with internal teams to resolve issues.
• Provide guidance and training on payroll best practices.
• Support clients to optimize payroll workflows.

Skills

Strong communication

Active listening

Critical thinking

Problem-solving

Customer-centric

Organizational skills

Adaptability

Job description

Join HireLevel as a Full-Time Payroll Relationship Manager and experience the excitement of working in a dynamic, customer-focused environment in Raleigh, NC. This onsite position offers the rare opportunity to make a tangible impact while collaborating with diverse teams. Your problem-solving skills will shine as you assist clients in navigating payroll challenges, ensuring a smooth process that supports their business needs. With a competitive salary range of $45,000 - $65,000, you'll be rewarded for your expertise in fostering relationships and driving success. Surrounded by energetic colleagues, you'll thrive in a culture that emphasizes professionalism and fun. You can enjoy great benefits such as Medical, Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, Birthday PTO, Volunteer Day PTO, Baby at Work Program, and Roth IRA. Step into a role where your contributions help shape the future of payroll management while keeping customer satisfaction at the forefront. Embrace the chance to grow your career at HireLevel!

Let us introduce ourselves

We are a woman-owned company based in the Midwest providing human capital management and recruitment services nationwide. Basically, if it has anything to do with HR, we can do it! Our goal is to help our clients streamline their HR tasks and make payroll and hiring a breeze. HireLevel believes that when the right people come together, creativity thrives, opportunities appear, and business grows. We are a company of doers and thinkers who believe work and fun can get along. Taking care of business begins with taking care of our people, our clients, and the communities we live in. At HireLevel, we welcome individual differences which represents a significant part of not only our culture but also our reputation.

Your day as a Payroll Relationship Manager

As a Payroll Relationship Manager at HireLevel, you can expect a fast-paced and engaging work environment. Your day-to-day responsibilities will include managing client relationships, addressing payroll inquiries, and providing expert guidance on payroll processing. You will work closely with clients to ensure their payroll needs are met while maintaining compliance with regulations. Your schedule will be Monday through Friday, from 8:00 AM to 5:00 PM, offering a consistent routine that promotes work-life balance. Expect to collaborate with internal teams to troubleshoot issues and implement solutions, leveraging your problem-solving skills. You will also participate in training sessions to stay up-to-date with industry best practices and emerging trends. Each day will provide new challenges and opportunities to enhance your customer-centric approach, making your role integral to our clients’ success at HireLevel.

What we're looking for in a Payroll Relationship Manager

To thrive as a Payroll Relationship Manager at HireLevel, several key skills are essential. First and foremost, strong communication skills are vital, allowing you to effectively convey information and foster trusting relationships with clients. Your ability to listen empathically will enable you to understand their concerns and provide tailored solutions. Critical thinking and problem-solving skills are also necessary, as you will be navigating various payroll challenges that require innovative solutions. A customer-centric mindset is crucial; being attentive to client needs and proactively addressing issues will set you apart. Additionally, strong organizational abilities are essential for managing multiple client accounts simultaneously while ensuring accuracy in payroll processing. An aptitude for learning quickly and adapting to changing regulations will keep you and your clients informed in this fast-paced environment. Together, these skills will help you excel in this impactful role at HireLevel.

Are you ready for an exciting opportunity?

If you have these qualities and meet the basic job requirements, we'd love to have you on our team.