Payroll Relationship Lead — Client Success & Compliance

HireLevel, Inc.; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Life Insurance

Health Savings Account

Flexible Spending Account

Paid Time Off

Birthday PTO

Volunteer Day PTO

Baby at Work Program

Roth IRA

Job summary

HireLevel, Inc. in Raleigh, NC is seeking a Full-Time Payroll Relationship Manager to build trusted client relationships and guide payroll processing onsite.

You’ll solve payroll challenges to keep processes smooth and compliant, within a Monday–Friday schedule from 8:00 AM to 5:00 PM. The role offers a competitive salary range of $45,000–$65,000 plus a comprehensive benefits package including Medical, Life Insurance, HSAs, FSAs, PTO, Birthday PTO, Volunteer Day PTO, Baby at Work, and Roth IRA.

Qualifications

• Excellent communication and active listening.
• Strong critical thinking and problem-solving for payroll.
• Customer-centric mindset with attention to detail.
• Strong organizational abilities to manage multiple accounts.
• Ability to adapt to changing payroll regulations.

Responsibilities

• Manage client relationships and respond to payroll inquiries.
• Ensure accurate payroll processing and regulatory compliance.
• Collaborate with internal teams to resolve issues.
• Provide guidance and training on payroll best practices.
• Support clients to optimize payroll workflows.

Skills

Strong communication

Active listening

Critical thinking

Problem-solving

Customer-centric

Organizational skills

Adaptability

Job description

HireLevel, Inc. in Raleigh, NC is seeking a Full-Time Payroll Relationship Manager to build trusted client relationships and guide payroll processing onsite.

You’ll solve payroll challenges to keep processes smooth and compliant, within a Monday–Friday schedule from 8:00 AM to 5:00 PM. The role offers a competitive salary range of $45,000–$65,000 plus a comprehensive benefits package including Medical, Life Insurance, HSAs, FSAs, PTO, Birthday PTO, Volunteer Day PTO, Baby at Work, and Roth IRA.