Payroll Reconciliation Lead - Automate & Optimize (Austin)

Thatch Health; Austin, Northern (TX, KY); Hybrid; USD 91,000 - 120,000; Full time

Job summary

Thatch is building a healthcare system people love, focusing on accurate payroll reconciliation to ensure trust and smooth financial experiences for members. Based onsite in Austin, TX, this role collaborates across Operations, Engineering, and Finance to prevent discrepancies and drive scalable automation.

You’ll own the payroll deduction reconciliation queue, trace root causes, and help shape the tooling that reduces manual work while maintaining high data integrity.

Qualifications

• 4-7 years of experience in operations, financial/payroll reconciliation, or management consulting, with a track record of solving complex problems independently.
• Strong analytical skills and comfort working directly with financial and payroll data to identify discrepancies and root causes.
• Experience partnering with Engineering to translate operational pain points into tooling or automation requirements.

Responsibilities

• Own the payroll deduction reconciliation queue, reviewing new and updated deductions before each payroll run and approving or escalating discrepancies with clear reasoning.
• Trace reconciliation errors back to root cause across enrollment, premium, and payroll connection data, and drive upstream fixes.
• Partner with Engineering to scope and prioritize automation opportunities, such as auto-approval rules, tooling, and monitoring that reduce manual review over time.
• Manage escalations from payroll connection failures and invoice review queues, routing issues to the right stakeholder.
• Build and maintain SOPs and audit trails so reconciliation logic and decisions are transparent and repeatable across the team.
• Report on reconciliation accuracy and queue health, surfacing trends and risk areas to Operations and Finance leadership.

Skills

Analytical skills

Data analysis

Financial data

Education

Bachelor’s degree

Tools

SQL

Job description

Thatch is building a healthcare system people love, focusing on accurate payroll reconciliation to ensure trust and smooth financial experiences for members. Based onsite in Austin, TX, this role collaborates across Operations, Engineering, and Finance to prevent discrepancies and drive scalable automation.

You’ll own the payroll deduction reconciliation queue, trace root causes, and help shape the tooling that reduces manual work while maintaining high data integrity.