Payroll Product Delivery Associate

Testing Site - JPMC; Columbus (OH); On-site; USD 85,000 - 115,000; Full time

Job summary

JPMorgan Chase's HR Money Movement Team is seeking a Product Delivery Associate to enable the release and sustainment of payroll and Oracle HCM cloud solutions, impacting 260K+ employees globally.

As part of the HR Product Organization, you will collaborate across teams to execute the technology strategy, drive continuous improvement, and grow your career in a learning‑focused environment.

Qualifications

• 2+ years in product delivery or related domain.
• Experience with Oracle HCM pay and time platforms.
• Able to multi-task, prioritize, and manage time.
• Collaborates effectively across teams.
• Strong problem solving, judgment, and decision skills.
• Clear written and verbal communication.
• Exceptional analytical skills, including root cause analysis.

Responsibilities

• Drive ongoing payroll and Oracle HCM cloud innovations and related apps.
• Collaborate with diverse stakeholders to implement the tech strategy for Global HR.
• Maintain and optimize Oracle HCM cloud for reliability and end-to-end employee experience (260K+).

Skills

Product delivery

Oracle HCM

Stakeholder collaboration

Analytical skills

Communication

Problem solving

Job description

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Associate in the HR Money Movement Team, you enable the release and sustainment of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.

The Human Resources function at JPMorgan Chase embraces a product-driven way of working. This allows us to function in a manner where we are fully organized around our customers to deliver personalized experiences throughout an employee or manager journey. Our intention is to build products that our customers love and that work for our businesses. The HR Product Organization sits within Corporate HR and plays an important role in driving our transformation. The organization leads our efforts to identify outcomes, goals, and measures of success across all our products, applying agile principles, continuous discovery, and a common set of data architecture and delivery tools.

The HR Money Movement Team is seeking a highly effective and innovative person to be a part of the Global Pay team. This role will play a key role in the continued innovation and sustainment of the Oracle HCM cloud application, related suite of applications, and business processes. The role will be critical in defining the evolution of the platform, processes, and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide.

Job responsibilities

• Plays a key role in the continued innovation for payroll, Oracle HCM cloud application, related suite of applications, and business processes.
• Works with a diverse group of stakeholders to execute and implement the ongoing technology strategy that will enable the Global HR organization.
• Ensures the continued optimization and sustainment of the Oracle HCM cloud solution, ensuring the reliability, accuracy, and effectiveness of the platform and the end-to-end experience for our 260K+ employees globally.

Required qualifications, capabilities, and skills

• 2+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Experience with Oracle HCM pay and time platforms
• Able to multi-task, prioritize, and manage time efficiently
• Ability to collaborate in a team-oriented environment across teams
• Problem solving, problem identification, and reasoning skills. Good judgement and decision-making skills.
• Good written and verbal communication skills.
• Exceptional analytical skills (e.g., root cause analysis).

Preferred qualifications

• Desire to innovate and improve processes.