Payroll Operations Specialist

Paylocity; Town of Florida (NY); On-site; USD 59,236,800 - 84,587,395; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Job summary

Paylocity, an award-winning cloud-based HR and payroll software provider, is seeking an Elevate Solutions Payroll Associate. This 100% in-office role at Lake Mary, FL, focuses on high-touch payroll processing and HR data management, with client inquiries handled via phone, email, and ticketing systems.

You will maintain payroll accuracy, support data changes for client accounts, and collaborate with internal teams to ensure compliant, timely service delivery.

Qualifications

• Bachelor’s Degree required.
• Required to attend full Account Manager training.
• Experience in customer service or previous client interfacing role.
• Proficiency in Microsoft Office suite.
• Data accuracy and proficiency.

Responsibilities

• Payroll Administration: Execute end-to-end payroll tasks including pre-check validations, earnings/deductions auditing, and post-processing confirmations.
• Data Maintenance: Manage HR, timekeeping, and pay data updates such as new hires, terminations, rate changes, and PTO adjustments.
• Client Issue Resolution: Triage and resolve day-to-day service requests from clients, escalating when appropriate based on scope or complexity.
• Knowledge Management: Maintain working knowledge of supported platforms, internal policies, and regulatory requirements relevant to client deliverables.
• Quality & Compliance: Perform audits and reconciliation activities to ensure compliance with client contracts, internal standards, and external regulations.
• Support Tax Filings: Assist with the preparation, validation, and tracking of payroll tax filings.

Skills

Customer service

Data accuracy

Microsoft Office proficiency

Education

Bachelor’s Degree

CPP/FPC/APA/SHRM-CP certifications

Tools

Microsoft Office

Job description

Paylocity, an award-winning cloud-based HR and payroll software provider, is seeking an Elevate Solutions Payroll Associate. This 100% in-office role at Lake Mary, FL, focuses on high-touch payroll processing and HR data management, with client inquiries handled via phone, email, and ticketing systems.

You will maintain payroll accuracy, support data changes for client accounts, and collaborate with internal teams to ensure compliant, timely service delivery.