Payroll Implementation Consultant

Payentry; Peachtree Corners (GA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Life insurance

Disability benefits

401(k) with company match

Health Savings Account

Paid time off

Job summary

Payentry is seeking a Payroll Implementation Consultant to join our Client Experience Team in a hybrid role based in Peachtree Corners, GA. You will guide new clients through onboarding, empower them to leverage our payroll/HR platform, and cultivate strong relationships to ensure successful implementations.

The ideal candidate has at least 3 years of payroll processing or implementation experience, excels in customer service, and can manage multiple tasks and projects with professionalism.

Qualifications

• Minimum 3 years of payroll processing or implementation experience.
• Strong customer service orientation.
• Excellent multitasking and project management skills.
• Collaborative team player with professional integrity.

Responsibilities

• Support onboarding for new clients as a subject matter expert.
• Help clients develop skills to use our platform effectively.
• Build and maintain positive client relationships during implementation.
• Deliver exceptional customer service and ensure client satisfaction.
• Provide comprehensive training on system functionality and client needs.

Skills

Payroll processing

Implementation

Customer service

Project management

Communication

Teamwork

Job description

Are you passionate about technology and customer service? Do you want to be a part of a dynamic company where you can accelerate your career? We are seeking a dedicated Payroll Implementation Consultant to join our rapidly expanding Client Expierence Team. In this role, you will help deliver exceptional service and support to our clients, ensuring their success with our innovative payroll and HR solutions.

• Competitive career growth opportunities within a fast-growing company.
• Collaborative and supportive team environment.
• Partial company-paid medical and dental coverage for you and your family.
• Fully paid life insurance, short-term, and long-term disability benefits.
• 401(K) Safe Harbor plan with up to a 4% company match.
• Company contributions to Health Savings Accounts (HSAs)
• Generous discretionary paid time off package with immediate eligibility.

What You Will Do:

• Support the onboarding process for new clients, servicing as a subject matter expert.
• Assist clients in developing their skills to effectively utilize our platform.
• Build and maintain positive relationships with clients throughout the implementation process.
• Deliver exceptional customer service, ensuring client satisfaction.
• provide comprehensive training on systems functionality and address client needs and requests.
• Develop a deep understanding of our platform's capabilities to effectively engage clients.
• Collaborate with team members to ensure seamless support and service delivery.
• Utilize our technology to support payroll, time & attendance, HR, and other client needs.

What You Bring to Table:

• Minimum of 3 years of expierence in payroll processing or implementation.
• Strong passion for delivering exceptional customer service.
• Excellent multitasking and project management skills.
• High level of integrity, professionalism, and positive attitude.
• Ability to influence and effectively challenge thinking to foster improvements.
• Innovative mindset with a commitment to excellence.
• Curiosity and critical thinking-ability to ask engaging questions and seek continuous learning.
• Strong teamwork and Collaborative skills.

Where You Will Work: Hybrid