Payroll & Compliance Coordinator - Documentation & Billing

AIM Services Inc; City of Saratoga Springs (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

AIM Services Inc. is seeking a payroll and billing support specialist in Saratoga Springs, NY. This role ensures accurate processing of self-direction payroll, billing, and related accounting functions in line with OPWDD and Medicaid requirements.

You will monitor documentation, follow up on missing items, and provide timely support to internal teams while maintaining confidentiality and ensuring regulatory compliance.

Qualifications

• Ability to process payroll and billing accurately.
• Experience in payroll or related billing roles preferred.
• Strong organizational, time management, and mathematical skills.
• Accurate data entry and numerical reporting ability.

Responsibilities

• Process and verify payroll and related billing transactions accurately and within established deadlines.
• Ensure payroll billing is completed contemporaneously with services rendered, hours worked, or other applicable billing events, in accordance with organizational requirements.
• Perform customer service functions by answering employee and family requests and questions via email, phone calls or other forms of communication as deemed appropriate.
• Identify, investigate, document, and resolve payroll discrepancies, billing errors, missing documentation, and variances in a timely manner.
• Prepare and maintain payroll reports, billing reconciliations, accounting entries, and other required documentation.
• Assist internal and external teams with audits by providing accurate payroll records, contemporaneous billing support, reconciliations, and other requested documentation.
• Maintain organized records and follow established retention, approval, and documentation procedures.
• Recommend process improvements to strengthen payroll accuracy, billing timeliness, internal controls, and compliance.
• Any and all other related duties assigned/requested by supervisor.

Skills

Organizational skills

Time management

Mathematical ability

Attention to detail

Communication skills

Reading/writing skills

Education

High School Diploma or GED

Associate Degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

AIM Services Inc. is seeking a payroll and billing support specialist in Saratoga Springs, NY. This role ensures accurate processing of self-direction payroll, billing, and related accounting functions in line with OPWDD and Medicaid requirements.

You will monitor documentation, follow up on missing items, and provide timely support to internal teams while maintaining confidentiality and ensuring regulatory compliance.