Payroll Benefits Coordinator

Aruza Pest Control; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Aruza Pest Control is seeking a Payroll & Benefits Specialist to manage biweekly payroll across multiple states and administer employee benefits, records, and related HR transactions. The ideal candidate will be highly organized, discreet with confidential information, and able to balance accuracy with excellent customer service while partnering with Finance and HR teams to resolve questions.

Responsibilities include processing payroll data accurately, ensuring compliance with federal and

Qualifications

• 3+ years in payroll, benefits administration, HR operations, or related field.
• Experience processing payroll in an HRIS/payroll system; Paylocity preferred.
• Strong understanding of payroll processes, deductions, taxes, and reporting.
• Experience administering employee benefit programs.
• Attention to detail and accuracy; strong organization and time management.
• Excellent communication and customer service; discretion with confidential data.
• Ability to work independently while collaborating with HR, Finance, and managers.
• Ability to manage multiple priorities and meet payroll deadlines.

Responsibilities

• Process biweekly payroll accurately and on time for employees across locations.
• Review payroll data for hours, overtime, bonuses, deductions, and changes.
• Audit payroll info and identify discrepancies before finalizing payroll.
• Maintain accurate payroll records and documentation.
• Process changes including new hires, promotions, and terminations.
• Respond to employee questions regarding pay, deductions, and withholdings.
• Partner with Finance to reconcile payroll-related reports and resolve discrepancies.
• Assist with year-end payroll activities, including W-2s and reporting.
• Maintain compliance with federal, state, and local payroll requirements.
• Administer employee benefits programs and enrollment processes.
• Coordinate benefit changes due to life events and terminations.

Skills

Payroll processing

HRIS experience

Benefits administration

Excel

Communication

Confidentiality

Tools

Paylocity

HRIS

MS Excel

Job description

Aruza Pest Control is a fast-growing, people-focused residential pest control company committed to building high-performing teams and creating an exceptional employee experience. We believe in continuous improvement, innovation, accountability, and gratitude—and we’re looking for a Payroll & Benefits Specialist who will help ensure our employees are paid accurately, receive the benefits they’ve earned, and have a great experience when they need HR support.

Position Summary

The Payroll & Benefits Specialist is responsible for the accurate and timely administration of payroll and employee benefits for Aruza Pest Control. This position will manage day-to-day payroll processes, benefits administration, employee records, and related HR transactions while ensuring compliance with company policies and applicable federal and state regulations.

The ideal candidate is highly organized, detail-oriented, comfortable working with confidential information, and able to balance accuracy with a high level of customer service. This role will work closely with employees, managers, Finance, and the broader HR team to resolve questions and ensure a smooth employee experience.

Key Responsibilities

Payroll Administration

• Process biweekly payroll accurately and on time for employees across multiple locations and states.
• Review payroll data for accuracy, including hours worked, overtime, bonuses, commissions, deductions, PTO, new hires, terminations, and other payroll adjustments.
• Audit payroll information and identify discrepancies before payroll is finalized.
• Maintain accurate payroll records and documentation.
• Process employee changes including new hires, promotions, transfers, pay changes, and terminations.
• Respond to employee questions regarding pay, deductions, tax withholdings, direct deposit, and other payroll-related matters.
• Partner with Finance to reconcile payroll-related reports and resolve discrepancies.
• Assist with year-end payroll activities, including W-2s and other required reporting.
• Maintain compliance with applicable federal, state, and local payroll requirements.

Benefits Administration

• Administer employee benefits programs, including medical, dental, vision, life insurance, disability, 401(k), and other company-sponsored benefits.
• Coordinate new hire benefits enrollment and ensure employees understand available benefit options.
• Manage employee benefit changes related to qualifying life events, status changes, and terminations.
• Work with benefit providers and brokers to resolve enrollment, billing, and coverage issues.
• Review benefit invoices and assist with reconciliation and payment processes.
• Support annual open enrollment activities, including employee communications and enrollment tracking.
• Maintain accurate benefits records and ensure changes are properly reflected in the HRIS/payroll system.

HRIS & Employee Records

• Maintain accurate employee information in the HRIS and payroll systems.
• Process employee data changes in a timely and accurate manner.
• Conduct regular audits of employee, payroll, and benefits data.
• Maintain confidential personnel, payroll, and benefits records.
• Generate reports and provide payroll and benefits information to HR and Finance as needed.

Employee Support

• Serve as a primary point of contact for employee questions related to payroll and benefits.
• Provide timely, professional, and helpful responses to employees and managers.
• Research and resolve payroll and benefits issues while maintaining confidentiality.
• Help educate employees on company policies, benefits, payroll procedures, and available resources.
• Partner with the HR team to improve processes and the overall employee experience.

Compliance & Process Improvement

• Maintain awareness of applicable payroll, benefits, and employment regulations.
• Ensure payroll and benefits processes are consistently followed and properly documented.
• Identify opportunities to improve payroll, benefits, and HR processes.
• Assist with internal and external audits as needed.
• Maintain strong internal controls around payroll and employee data.
• Support other HR and administrative initiatives as assigned.

Qualifications

• 3+ years of experience in payroll, benefits administration, HR operations, or a related field.
• Experience processing payroll in an HRIS/payroll system; Paylocity experience preferred.
• Strong understanding of payroll processes, deductions, taxes, and payroll reporting.
• Experience administering employee benefit programs.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Strong communication and customer service skills.
• Ability to handle confidential information with discretion.
• Strong Excel and Microsoft Office skills.
• Ability to work independently while collaborating effectively with HR, Finance, managers, and employees.
• Ability to manage multiple priorities and meet firm payroll deadlines.

Preferred Qualifications

• Payroll certification such as FPC or CPP.
• Experience with Paylocity or similar payroll/HRIS platforms.
• Experience supporting employees across multiple states.
• Experience working in a high-growth organization.
• Experience with benefits billing, reconciliation, and open enrollment.

What Success Looks Like

Success in this role means payroll is accurate and on time, benefits are administered efficiently, employee questions are resolved quickly, and HR/payroll data remains accurate and up to date. The Payroll & Benefits Specialist will be someone employees and leaders can rely on for knowledgeable, responsive, and professional support.

Aruza Pest Control is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.