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Pinnacle Living is hiring a Payroll and Benefits Systems Manager to ensure accurate and timely payroll processing across its Virginia communities. You will serve as the primary payroll system administrator, managing data, reporting, and benefit/deduction configurations.
The role requires collaboration with HR, Finance, and vendors, handling year-end activities and ensuring compliance. Strong ADP experience and Excel skills are essential; a Bachelor’s degree and 5+ years of related experience are
JOB SUMMARY:
The Payroll and Benefits Systems Manager is responsible for accurate and timely payroll processing and maintaining accurate payroll, benefits, and retirement data for Pinnacle Living and its affiliated entities. Reporting to the Director of Accounting, this position serves as the primary payroll system administrator and supports community payroll coordinators and the VP of Human Resources (or equivalent position) with software use, data entry, reconciliations, and reporting.
Manage payroll processing for all Pinnacle Living communities and affiliated entities, ensuring payroll is accurate, authorized, and completed within established deadlines.
Coordinate payroll compliance and year-end activities, including payroll tax reporting, garnishments, W-2s, PTO, SSLB, taxable fringe benefits, and payroll adjustments.
Maintain system configurations, earnings and deduction codes, workflows, user access, reporting, interfaces, and data integrity.
Serve as the primary system administrator and subject-matter expert for Pinnacle Living’s payroll software.
Enter and maintain approved benefit elections, enrollment changes, and related deductions in the payroll system.
Verify that payroll system records and vendor data files accurately reflect approved benefit information; investigate discrepancies and coordinate corrections with Human Resources.
Support annual enrollment through system setup, data entry, testing, reporting, and validation under the direction of the Vice President of Human Resources (or equivalent position).
Maintain approved retirement contribution elections and related information in the payroll system.
Calculate, reconcile, and transmit team member deferrals and employer contributions according to approved plan provisions and HR direction.
Reconcile payroll activity to the general ledger, retirement contribution records, and other payroll supporting records. Provide payroll deduction information to support Accounting’s reconciliation of benefit invoices and retirement plan remittances.
Serve as the main resource for community payroll coordinators on payroll processing, deductions, retirement contributions, deadlines, and software use.
Help community payroll coordinators resolve payroll errors and system problems, working with the payroll software provider when needed.
All other duties as assigned.
Thorough knowledge of payroll processing, payroll accounting, benefits data administration, retirement plan contributions, payroll taxes, and internal controls.
Strong experience with ADP or a comparable payroll system, including data management, reporting, system configuration, and troubleshooting.
Above-average Microsoft Excel skills, including PivotTables, XLOOKUP or VLOOKUP, formulas, filtering, and reconciliation of large datasets.
Strong analytical and problem-solving skills with exceptional attention to accuracy, confidentiality, and deadlines.
Ability to work independently, manage multiple priorities, improve processes, and appropriately elevate policy or compliance matters.
Strong communication and interpersonal skills with the ability to support and train team members and work effectively with Finance, Human Resources, communities, vendors, and auditors.
Bachelor’s degree in accounting, finance, business administration, human resources, or a related field preferred; equivalent education and experience will be considered.
Minimum of five years of progressively responsible payroll and benefits data administration experience, preferably in a multi-location organization.
Experience with ADP, payroll reconciliations, retirement plan contributions, and year-end reporting is strongly preferred.
Certified Payroll Professional certification preferred but not required.
Must be able to communicate effectively in person, by telephone, and electronically.
INDO
A top Richmond workplace winner for the last sevenyears, Pinnacle Living believes in a person-centered approach to providing services to seniors living in its five communities spread across Virginia. Since its creation in 1948, the company has evolved into an organization that values diversity, equity and inclusion and it recognizes that this evolution is a continuing journey. Learning and sharing ideas with each other and being part of a cross-functional work team are basic core beliefs for our over 800 team members. Pinnacle Living’s mission of Enriching Life’s Journey and its six core values of Culture, Hospitality, Quality, Diversity, Stewardship and Partnership guide us every day in working towards our vision of a culture in which age does not define the person.
Employees hired for this position will be required to follow Pinnacle Living’s company-wide policies of being or becoming fully vaccinated against the annual flu, each subject to potential accommodation for medical reasons or religious beliefs.