Payroll and Benefits Systems Manager - Full Time

Pinnacle Living; Glen Allen (VA); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO with cash-out

Retirement matching 403(b)

Life insurance

Tuition assistance

Job summary

Pinnacle Living is seeking a Payroll and Benefits Systems Manager to lead accurate payroll processing for its Virginia communities and affiliates. You will manage system configurations, run year-end activities, and support benefits enrollment under HR leadership.

The role requires extensive ADP experience, strong Excel skills, and the ability to coordinate with HR, Finance, and auditors while ensuring data integrity and timely reporting.

Qualifications

• Bachelor's degree in accounting, finance, business or related field.
• Minimum five years of payroll and benefits data administration experience.
• Experience with ADP or comparable payroll system.
• Strong Excel skills including PivotTables and lookup functions.

Responsibilities

• Manage payroll processing for all Pinnacle Living communities and affiliated entities.
• Coordinate payroll compliance and year-end activities, including tax reporting and W-2s.
• Maintain system configurations, earnings and deduction codes, workflows, user access, reporting, interfaces, and data integrity.
• Serve as the primary payroll software administrator and SME for Pinnacle Living.
• Enter and maintain approved benefit elections, enrollment changes, and related deductions.
• Reconcile payroll activity to the general ledger and retirement records; assist with year-end reporting.
• Support annual enrollment and retirement contribution setup under HR direction.
• Assist community payroll coordinators to resolve payroll errors and system problems.

Skills

Payroll processing

Payroll accounting

Benefits data

Retirement plan contributions

Payroll taxes

Internal controls

Excel skills

Data analysis

Communication skills

Education

Bachelor's degree or equivalent

5+ years payroll experience (equivalent education/experience considered)

Tools

ADP payroll system

Payroll data reconciliation tools

Job description

Work Hours and Location

• 8:30 am-5pm with some evenings and weekends as needed.
• Work from home flexible.

Office Payroll and Benefits New

• Full time.
• Monday-Friday
• 8:30 am-5pm with some evenings and weekends as needed.
• Work from home flexible.

Job Description

The Payroll and Benefits Systems Manager is responsible for accurate and timely payroll processing and maintaining accurate payroll, benefits, and retirement data for Pinnacle Living and its affiliated entities. Reporting to the Director of Accounting, this position serves as the primary payroll system administrator and supports community payroll coordinators and the VP of Human Resources (or equivalent position) with software use, data entry, reconciliations, and reporting.

Job Duties (Essential)

• Manage payroll processing for all Pinnacle Living communities and affiliated entities, ensuring payroll is accurate, authorized, and completed within established deadlines.
• Coordinate payroll compliance and year-end activities, including payroll tax reporting, garnishments, W-2s, PTO, SSLB, taxable fringe benefits, and payroll adjustments.
• Maintain system configurations, earnings and deduction codes, workflows, user access, reporting, interfaces, and data integrity.
• Serve as the primary system administrator and subject-matter expert for Pinnacle Living's payroll software.
• Enter and maintain approved benefit elections, enrollment changes, and related deductions in the payroll system.
• Verify that payroll system records and vendor data files accurately reflect approved benefit information; investigate discrepancies and coordinate corrections with Human Resources.
• Support annual enrollment through system setup, data entry, testing, reporting, and validation under the direction of the Vice President of Human Resources (or equivalent position).
• Maintain approved retirement contribution elections and related information in the payroll system.
• Calculate, reconcile, and transmit team member deferrals and employer contributions according to approved plan provisions and HR direction.
• Reconcile payroll activity to the general ledger, retirement contribution records, and other payroll supporting records. Provide payroll deduction information to support Accounting's reconciliation of benefit invoices and retirement plan remittances.
• Serve as the main resource for community payroll coordinators on payroll processing, deductions, retirement contributions, deadlines, and software use.
• Help community payroll coordinators resolve payroll errors and system problems, working with the payroll software provider when needed.
• All other duties as assigned.

Qualifications

Knowledge, Skills, and Abilities

• Thorough knowledge of payroll processing, payroll accounting, benefits data administration, retirement plan contributions, payroll taxes, and internal controls.
• Strong experience with ADP or a comparable payroll system, including data management, reporting, system configuration, and troubleshooting.
• Above-average Microsoft Excel skills, including PivotTables, XLOOKUP or VLOOKUP, formulas, filtering, and reconciliation of large datasets.
• Strong analytical and problem-solving skills with exceptional attention to accuracy, confidentiality, and deadlines.
• Ability to work independently, manage multiple priorities, improve processes, and appropriately elevate policy or compliance matters.
• Strong communication and interpersonal skills with the ability to support and train team members and work effectively with Finance, Human Resources, communities, vendors, and auditors.

Education, Experience, Certification And Licensure Requirements

• Bachelor's degree in accounting, finance, business administration, human resources, or a related field preferred; equivalent education and experience will be considered.
• Minimum of five years of progressively responsible payroll and benefits data administration experience, preferably in a multi-location organization.
• Experience with ADP, payroll reconciliations, retirement plan contributions, and year-end reporting is strongly preferred.
• Certified Payroll Professional certification preferred but not required.

Physical Requirements And Working Conditions

• Work is performed primarily in a professional office environment.
• Regularly uses a computer, telephone, and other standard office equipment.
• Requires prolonged periods of sitting and working at a computer.
• Occasionally moves or lifts office materials weighing up to 25 pounds.
• Must be able to communicate effectively in person, by telephone, and electronically.

Company Description

A top Richmond workplace winner for the last seven years, Pinnacle Living believes in a person-centered approach to providing services to seniors living in its five communities spread across Virginia. Since its creation in 1948, the company has evolved into an organization that values diversity, equity and inclusion and it recognizes that this evolution is a continuing journey. Learning and sharing ideas with each other and being part of a cross-functional work team are basic core beliefs for our over 800 team members. Pinnacle Living's mission of Enriching Life's Journey and its six core values of Culture, Hospitality, Quality, Diversity, Stewardship and Partnership guide us every day in working towards our vision of a culture in which age does not define the person.

Vaccination Requirement

Employees hired for this position will be required to follow Pinnacle Living's company-wide policies of being or becoming fully vaccinated against the annual flu, each subject to potential accommodation for medical reasons or religious beliefs.

Benefits

• Double Time when working designated holidays Holiday Pay - for non-exempt team members
• PTO with a Cash Out option available
• 8 Federal Holidays, including Martin Luther King Day and Juneteenth
• One Paid Personal Day per year
• Free parking available
• 6% Retirement Matching 403(b)
• PayActiv - Cash advance on your paycheck available
• Employee Assistance Program - LifeSolutions EAP
• Full Health, Dental, and Vision Insurance options are available for individuals or families
• Zero cost to team members: $50,000 term life insurance policy
• Short-term Disability Insurance available
• Immunizations available
• Tuition Assistance Program available
• Team Member referral bonus available
• EVEN MORE BENEFITS AVAILABLE Depending on location.