Payroll and Benefits Supervisor

Beacon Hill; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Robust benefits package

Equal opportunity employer

Job summary

Beacon Hill in Charlotte, NC is seeking a Payroll & Benefits Supervisor to lead payroll processing for ~900 US and Canada employees, oversee benefit programs, and drive process improvements. You will mentor staff, partner with HR and leadership, and develop SOPs to ensure accuracy, compliance, and timely reporting across multi-state payroll.

Equal opportunity employer. This hands-on leadership role requires strong analytical and communication skills, with a focus on accuracy and timely reporting

Qualifications

• 4+ years of progressive payroll experience
• 2+ years of benefits administration experience
• Prior supervisory or mentoring experience within payroll or HR operations
• Strong understanding of multi-state payroll processing
• Advanced Excel skills (Pivot Tables, VLOOKUP)
• Experience with UKG Pro, UKG Ready or similar systems

Responsibilities

• Oversee payroll processing for ~900 employees across the US and Canada
• Audit and review payroll transactions, time records, deductions, earnings, taxes, and reporting
• Administer employee benefit programs and assist with enrollments, claims, and issue resolution
• Serve as liaison between employees, benefit providers, and payroll tax authorities
• Partner with leadership to establish, document, and maintain payroll and benefits processes and controls
• Create and maintain SOPs to support compliance and operational consistency
• Mentor and lead payroll support staff
• Collaborate with onboarding and HR to ensure accurate payroll setup
• Assist with reconciliations, reporting, audits, and special projects
• Leverage Excel to analyze and report on large data sets

Skills

Payroll leadership

Multi-state payroll

Benefits administration

Advanced Excel

SOP development

Process improvement

Tools

UKG Pro

UKG Ready

Excel

Job description

• Oversee and ensure accurate, timely payroll processing for approximately 900 employees across the United States and Canada
• Audit and review payroll transactions, time records, deductions, earnings, taxes, and payroll-related reporting
• Administer employee benefit programs and assist employees with benefits questions, enrollments, claims, and issue resolution
• Serve as a primary liaison between employees, benefit providers, and payroll tax authorities
• Partner with leadership to establish, document, and maintain payroll and benefits processes, procedures, and internal controls
• Create and maintain standard operating procedures (SOPs) to support compliance and operational consistency
• Provide mentorship, guidance, and day-to-day leadership to payroll support staff
• Collaborate closely with onboarding and HR functions to ensure smooth employee transitions and accurate payroll setup
• Assist with payroll reconciliations, reporting, audits, and special projects
• Leverage Excel to analyze, reconcile, and report on large data sets

Responsibilities

• Oversee and ensure accurate, timely payroll processing for approximately 900 employees across the United States and Canada
• Audit and review payroll transactions, time records, deductions, earnings, taxes, and payroll-related reporting
• Administer employee benefit programs and assist employees with benefits questions, enrollments, claims, and issue resolution
• Serve as a primary liaison between employees, benefit providers, and payroll tax authorities
• Partner with leadership to establish, document, and maintain payroll and benefits processes, procedures, and internal controls
• Create and maintain standard operating procedures (SOPs) to support compliance and operational consistency
• Provide mentorship, guidance, and day-to-day leadership to payroll support staff
• Collaborate closely with onboarding and HR functions to ensure smooth employee transitions and accurate payroll setup
• Assist with payroll reconciliations, reporting, audits, and special projects
• Leverage Excel to analyze, reconcile, and report on large data sets

Qualifications

• 4+ years of progressive payroll experience
• 2+ years of benefits administration experience
• Prior supervisory, lead, or mentoring experience within payroll or HR operations
• Strong understanding of multi-state payroll processing
• Advanced Excel skills, including Pivot Tables and VLOOKUPs
• Proven ability to identify process improvements and implement controls
• Strong attention to detail and commitment to accuracy
• Ability to work independently in a structured, deadline-driven environment
• Experience supporting Canadian payroll operations (preferred)
• Experience with UKG Pro, UKG Ready, or similar payroll systems
• Background creating SOPs, process documentation, and compliance procedures (preferred)

Desired Skills and Experience

We are partnering with a well-established client seeking a Payroll & Benefits Supervisor to join their team immediately. This is a highly visible role responsible for overseeing payroll operations, benefits administration, compliance, and process improvement efforts across a multi-state and Canadian employee population.

The ideal candidate will bring strong payroll expertise, benefits knowledge, leadership experience, and advanced Excel skills. This individual will serve as a key business partner to management while helping maintain accuracy, consistency, and accountability within the payroll function.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.