Payroll & 401(k) Benefits Specialist

CU*Answers; Grand Rapids (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

CU*Answers is seeking an experienced Payroll & Retirement Benefits professional to own weekly payroll processing for multiple company partners and serve as the go-to resource for payroll taxes, 401(k) administration, compliance, and employee questions. If you know payroll inside and out, enjoy digging into the details, and can explain complicated rules in plain language, we want to hear from you.

This role focuses on accurate processing and expert support across HR, Accounting, and our partner

Qualifications

• 3–5 years of direct payroll experience.
• Associate’s degree in business, accounting, finance, or equivalent work experience.
• Strong knowledge of payroll taxes, compliance, and payroll reconciliation.
• Working knowledge of 401(k) administration and retirement plan requirements; familiarity with SECURE 2.0 and current payroll-related regulatory requirements.
• Strong Excel skills and comfort working with payroll and financial data.
• Excellent attention to detail, organization, judgment, and confidentiality.
• Ability to manage deadlines and work independently.
• Paylocity experience preferred.
• Certified Payroll Professional (CPP) preferred.
• Microsoft Dynamics 365 Business Central experience preferred.

Responsibilities

• Process and oversee weekly payroll for multiple company partners
• Manage payroll taxes, deductions, garnishments, adjustments, and employee record changes
• Administer 401(k) contributions, deductions, distributions, and reconciliations
• Complete payroll-related general ledger entries, reconciliations, and benefit payment processing
• Partner with HR and Accounting on FMLA adjustments, wage verification, labor tracking, and compliance
• Handle taxable fringe benefits, company vehicle usage, moving expenses, travel pay, and other specialized payroll situations
• Support federal and state payroll filings, including Forms 940, 941, W-2, W-3, and state wage and tax reporting
• Support multi-state payroll requirements, including state income tax withholding registrations
• Help employees understand payroll, tax, and retirement plan questions in clear, everyday language

Skills

Payroll experience

Attention to detail

Organization

Confidentiality

Problem solving

Education

Associate’s degree in business, accounting, finance, or equivalent work experience

Tools

Paylocity

Microsoft Dynamics 365 Business Central

Excel

Job description

CU*Answers is seeking an experienced Payroll & Retirement Benefits professional to own weekly payroll processing for multiple company partners and serve as the go-to resource for payroll taxes, 401(k) administration, compliance, and employee questions. If you know payroll inside and out, enjoy digging into the details, and can explain complicated rules in plain language, we want to hear from you.

This role focuses on accurate processing and expert support across HR, Accounting, and our partner