Payments Specialist – Escalated Support & Treasury

First Federal Bank of LA; Lake Charles (LA); On-site; USD 48,000 - 68,000; Full time

Job summary

First Federal Bank of Louisiana is seeking a Payments Specialist at the Main Office in Downtown Lake Charles, LA. The role is full-time, Monday–Friday, 8:00 AM–6:30 PM, 40 hours per week, with responsibilities spanning same-day and next-day payment processing, treasury management services, and customer support.

The position requires extensive payments experience in a financial institution and may involve expertise with ACH, wires, checks, card payments, and real-time payment solutions.

Qualifications

• Bachelor-level knowledge not specified in ad.

Responsibilities

• Provides escalated payment product support to customers and employees.
• Processes and balances daily payment exceptions reports.
• Oversees treasury management services and vendor support for remote deposit, ACH origination, check and ACH positive pay, and business online wires.
• Stays up to date with rules and regulations impacting payment products to ensure compliance.

Job description

First Federal Bank of Louisiana is seeking a Payments Specialist at the Main Office in Downtown Lake Charles, LA. The role is full-time, Monday–Friday, 8:00 AM–6:30 PM, 40 hours per week, with responsibilities spanning same-day and next-day payment processing, treasury management services, and customer support.

The position requires extensive payments experience in a financial institution and may involve expertise with ACH, wires, checks, card payments, and real-time payment solutions.