Payments Reliability & Reconciliation Specialist

Stripe; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Stripe, Inc. is seeking a Technical Operations Analyst on the Payments team to own the reliability and accuracy of critical payment flows processing hundreds of billions annually.

This role sits at the intersection of engineering, finance, and operations, requiring independent investigations end-to-end and proactive improvements that scale with Stripe’s growth. The ideal candidate will have 3–7 years in technical ops or fintech, strong SQL skills, and a track record of reducing manual workload

Qualifications

• 3-7 years in technical operations, payments, or fintech.
• Advanced SQL proficiency.
• Deep understanding of end-to-end payment flows across multiple methods/geographies.
• Experience investigating high-severity incidents with minimal oversight.
• Experience with large-scale financial datasets and reconciliations.
• Proven ability to manage complex cross-functional workflows.

Responsibilities

• Own reconciliation and payments-related investigations to ensure accurate ledgering and swift resolution with banking partners.
• Monitor payment performance, triage degradation alerts, diagnose root causes, and communicate findings to stakeholders.
• Serve as escalation point for complex inquiries from internal teams and external partners.
• Interface with global financial partners to manage incidents and drive resolution.
• Validate financial data accuracy through rigorous analysis and cross-functional collaboration.
• Identify process inefficiencies and lead automation initiatives to reduce manual workload.
• Create and maintain SOPs, runbooks, and technical documentation.

Skills

Advanced SQL

Payment flows

Incident management

Large data sets

Cross-functional coordination

Automation improvement

SOPs/runbooks

English communication

Autonomy

Job description

Stripe, Inc. is seeking a Technical Operations Analyst on the Payments team to own the reliability and accuracy of critical payment flows processing hundreds of billions annually.

This role sits at the intersection of engineering, finance, and operations, requiring independent investigations end-to-end and proactive improvements that scale with Stripe’s growth. The ideal candidate will have 3–7 years in technical ops or fintech, strong SQL skills, and a track record of reducing manual workload