Payments- Receivables Online Product Manager- Vice President

Testing Site - JPMC; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

Testing Site - JPMC is seeking a Product Manager for Receivables Online to own end-to-end product lifecycle, from discovery to value realization. You will champion customer needs, guide successful launches, and work with cross-functional teams to deliver scalable, reliable receivables solutions.

In this role you willPartner with Operations, Technology, Implementations, Sales, and Service to shape strategy, manage backlog, and drive customer value through data-driven decisions and strong

Qualifications

• 5+ years of experience in product management or a related domain
• Advanced knowledge of product development life cycle, design, and data analytics
• Proven ability to lead lifecycle activities from discovery to value management
• Strong written and verbal communication and diplomacy to influence across teams
• Excellent analytical, organizational, and detail-oriented skills
• Experience translating client requirements into actionable product enhancements
• Ability to translate business requirements into technical specs for engineering teams

Responsibilities

• Establish themselves as a subject matter expert Receivables Solutions
• Develops a product strategy and vision delivering value
• Manages discovery efforts and market research to uncover customer solutions
• Owns and develops product backlog aligned to strategic roadmap
• Tracks key success metrics: cost, features, risk, reliability
• Oversees complex client onboarding and inquiries
• Coordinate communications about product updates and documentation
• Oversee agile development: sprint planning, backlog grooming, releases
• Collaborate with Operations, Technology, Implementations, Sales, Service for alignment

Skills

Product management

Data analytics

Cross-functional collaboration

Communication

Leadership

Problem solving

Tools

JIRA

Confluence

Job description

Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager of Receivables Online, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Establish themselves as a subject matter expert Receivables Solutions
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Leads oversight of complex client onboarding and client inquiries
• Coordinate internal and external communications about product updates while maintaining product and system documentation
• Oversee agile product development processes, including sprint planning, backlog grooming, and release management.
• Cultivate partnerships and collaborate across stakeholders, including Operations, Technology, Implementations, Sales, and Service to assure alignment

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Demonstrated written and verbal communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes
• Strong analytical and problem-solving skills, organizational skills, attentive to detail and ability to work with minimal supervision
• Experience presenting product capabilities, gathering client feedback, and translating client requirements into actionable product enhancements.
• Ability to translate business requirements into technical specifications for engineering teams

Preferred qualifications, capabilities, and skills

• Deep understanding of Receivables and cash application products, markets, and customer needs
• Demonstrated prior experience working in a highly matrixed, complex organization
• Stay current with emerging Fintech technologies and Receivables industry trends, integrating relevant advancements into product strategy
• Experience working with agile methodologies and tools (JIRA, Confluence)
• Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently