Payments Product Manager — Elevate Hospitality Pay

Precision Labs; Chicago (IL); Hybrid; USD 180,000 - 225,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k with company match

RSUs

Job summary

SpotOn in the United States is seeking a Product Manager in Payments to own the strategy and execution for the end-to-end payments experience across hospitality environments. You will define how payments are presented, authorized, captured, settled, and funded, ensuring reliability, security, and a best-in-class merchant experience.

You will partner with money movement and remittance teams to ensure accurate merchant funding and transparent merchant-facing reporting while balancing regulatory

Qualifications

• 5+ years of product management experience with at least 3 years in payments/fintech.
• Deep understanding of card-present and card-not-present payments.
• Experience working with payment processors, acquirers, gateways, or card networks.
• Strong analytical skills with KPI definition and data-driven prioritization.
• Excellent written and verbal communication for technical and non-technical audiences.

Responsibilities

• Own the end-to-end product roadmap for payments across card-present and card-not-present environments in hospitality use cases.
• Define how each payment media type is presented and accepted and set acceptance metrics.
• Translate complex payment flows into intuitive merchant experiences (refunds, tips, adjustments, offline authorizations).
• Monitor payment performance metrics and drive improvements through experimentation.
• Partner with risk, compliance, and security to ensure PCI DSS adherence and with GTM for product positioning.
• Lead discovery with processors, gateways, and partners to evaluate new capabilities and cost optimization.
• Partner with money movement and remittance teams to ensure funds settle on time with accurate fees.

Skills

Product management

Payments experience

Stakeholder leadership

Data analysis

Communication

Fintech knowledge

Job description

SpotOn in the United States is seeking a Product Manager in Payments to own the strategy and execution for the end-to-end payments experience across hospitality environments. You will define how payments are presented, authorized, captured, settled, and funded, ensuring reliability, security, and a best-in-class merchant experience.

You will partner with money movement and remittance teams to ensure accurate merchant funding and transparent merchant-facing reporting while balancing regulatory