Payments Operations Specialist

OneMain Financial; United States; On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial is seeking an Operations Support Representative to accurately process incoming payments, including checks, wires, and ACH, while complying with internal controls and banking regulations. You will handle daily check deposits, batch processing, reconciliation, ACH/wire processing, and collaboration with Accounting to resolve discrepancies.

This on-site role at our West Valley City, UT location offers steady hours and opportunities to contribute to process improvements.

Qualifications

• Working knowledge of payment systems (ACH, wire transfers, lockbox systems).
• High school diploma or equivalent; associate degree a plus.
• Strong attention to detail and accuracy under deadline pressure.
• Proficient in Microsoft Excel and financial transaction platforms.
• Good communication and problem-solving skills.
• Basic math and data entry skills.

Responsibilities

• Process and verify daily check deposits, stop payments, and check returns.
• Handle payment files, batch processing, and transaction reconciliation.
• Monitor ACH debits/credits and wire transfers in accordance with cut-off times.
• Research and resolve payment discrepancies, rejects, and exceptions.
• Collaborate with Accounting and Dealer Receivables to resolve issues.
• Assist with system upgrades, process improvements, and automation initiatives.
• Payment reversals and reapplications.
• Accounts Payable Checks Lockbox Access; assistance with mail processing.

Skills

Payment systems knowledge

Attention to detail

Excel proficiency

Communication skills

Data entry

Education

High school diploma

Associate degree preferred

Tools

Lockbox systems

Wire transfer platforms

Microsoft Excel

Job description

OneMain Financial is seeking an Operations Support Representative to accurately process incoming payments, including checks, wires, and ACH, while complying with internal controls and banking regulations. You will handle daily check deposits, batch processing, reconciliation, ACH/wire processing, and collaboration with Accounting to resolve discrepancies.

This on-site role at our West Valley City, UT location offers steady hours and opportunities to contribute to process improvements.