Payment Operations Specialist

Valley Bank; Clifton (NJ); On-site; USD 50,000 - 65,000; Full time

Job summary

Valley Bank in Clifton, New Jersey is looking for a Payment Operations Specialist. The role involves accurately processing outgoing wires and ensuring compliance with regulations. You will also handle customer inquiries and maintain necessary documentation.

The ideal candidate should have a high school diploma and a minimum of 2 years of banking experience. Strong communication skills and knowledge of Microsoft Office are essential for success in this position.

Qualifications

• Minimum of 2 years of banking or financial experience.
• Ability to interpret a variety of instructions furnished in written or oral form.

Responsibilities

• Process wire transfers in accordance with policies.
• Notify AML/BSA Department for any potential issues.
• Provide excellent customer service.
• Execute daily funding to the clearing house.
• Maintain documentation and comply with guidelines.
• Communicate with branches regarding wire concerns.
• Resolve transaction investigations.

Skills

Knowledge of Microsoft Office products

Knowledge in the Payment Operations environment

Strong verbal and written communication skills

Ability to prioritize tasks

Ability to work independently

Excellent interpersonal skills

Education

High School Diploma or GED

Job description

The Payment Operations Specialist accurately processes outgoing wires ensuring information is properly entered into the system in accordance with the customer's directive. Verify information received on incoming wires ensuring the proper account is credited with the proceeds.

Responsibilities

• Process wire transfers in accordance with the department's policies and procedures.
• Upon identification of any potential AML issues, immediately notify the AML/BSA Department for further instructions.
• Provide excellent customer service by the timely completion/accuracy in processing wires.
• Execute daily supplementary funding to the clearing house and resolve any cash liquidity discrepancies.
• Assist in the completion of the Department's End of Day General Ledger proofs for CHIPS, SWIFT, and Fed.
• Maintain proper documentation, track, and follow all provided processes and protocols precisely and timely to remain within Regulatory Compliance guidelines.
• Communicate with branches and other internal departments properly addressing any wire concerns/issues.
• Resolve all foreign exchange and USD wire transaction investigations such as trade discrepancies, non-receipt of funds, and trade confirmations.

Required Skills

• Knowledge of Microsoft Office products (including Outlook, Excel & Word).
• Knowledge in the Payment Operations working environment and manage business results in alignment with strategic objectives
• Make sound decisions that incorporate the needs of the customer and the Bank.
• Strong verbal and written communication skills.
• Ability to prioritize tasks.
• Ability to work independently.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Excellent interpersonal skills. Strong telephone and communication skills required.

Required Experience

• High School Diploma or GED equivalent. Minimum of 2 years of banking or financial experience.

Preferred Experience

• Knowledge of Wire Transfers.