Payments Operations Specialist

WesBanco Bank Inc.; Knoxville (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

WesBanco Bank Inc. in Knoxville, TN seeks a Payments Associate to support processing of ACH, Wire and other real-time payments, ensuring timely posting and accurate handling of transactions.

You will assist branches, treasury management, and lending staff while delivering reliable internal and external customer support. The role requires strong organization, teamwork, and comfort with banking technology, plus proficiency in Microsoft Office.

Qualifications

• High school diploma or GED required.
• Experience in banking or financial services preferred.
• Ability to work collaboratively with branches and departments.

Responsibilities

• Process payment transactions accurately.
• Review reports and perform balancing duties.
• Provide internal customer support to branches, treasury management, corporate banking, and lending personnel.
• Ensure timely posting and compliance with bank guidelines.

Skills

Attention to detail

Customer service orientation

Team player

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

WesBanco Bank Inc. in Knoxville, TN seeks a Payments Associate to support processing of ACH, Wire and other real-time payments, ensuring timely posting and accurate handling of transactions.

You will assist branches, treasury management, and lending staff while delivering reliable internal and external customer support. The role requires strong organization, teamwork, and comfort with banking technology, plus proficiency in Microsoft Office.