Payments Operations Specialist

WesBanco Bank Inc.; Chattanooga (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

WesBanco Bank Inc. in Chattanooga, TN is seeking a Payments Associate to handle processing of payment transactions across ACH, wires, and other real-time channels, ensuring timely posting and accurate recording for consumer and business accounts.

You will review reports, perform balancing duties, and provide internal customer support to branches, treasury management, corporate banking, and lending personnel, while collaborating with all departments to maintain efficient payment services.

Qualifications

• High school diploma or GED is required.
• Experience in banking or financial institutions preferred.
• Strong written and oral communication skills.
• Ability to manage priorities and meet deadlines.
• Willingness to learn new systems.

Responsibilities

• Ensure accurate and timely processing of payments.
• Review reports and perform balancing duties.
• Collaborate with branches, treasury, corporate banking, and lending teams.
• Provide internal customer support across departments.
• Adhere to banking policies and regulatory requirements.

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Organizational skills

MS Office (Outlook, Word, Excel)

Education

High school diploma or GED

Tools

Microsoft Office

Job description

WesBanco Bank Inc. in Chattanooga, TN is seeking a Payments Associate to handle processing of payment transactions across ACH, wires, and other real-time channels, ensuring timely posting and accurate recording for consumer and business accounts.

You will review reports, perform balancing duties, and provide internal customer support to branches, treasury management, corporate banking, and lending personnel, while collaborating with all departments to maintain efficient payment services.