Payments Specialist: Real-Time Processing & Customer Support

WesBanco Bank Inc.; Uniontown (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

WesBanco Bank Inc. in Uniontown, OH is seeking a Payments Associate to handle processing of payment transactions across ACH, wire, and other real-time channels.

You will support internal teams and ensure timely posting of payments while delivering excellent customer service to consumer and business accounts. The role requires balancing duties, reviewing reports, and collaborating with branches, treasury management, corporate banking, and lending personnel to resolve questions about payment

Qualifications

• High school diploma or GED required.
• Experience in banking or other financial institution preferred.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Ability to interact effectively within a team and with customers.

Responsibilities

• Process payment transactions (ACH, Wire, and other real‑time channels).
• Review reports and perform balancing duties.
• Provide internal customer support to branches, treasury management, corporate banking, and lending personnel regarding payment processing questions.
• Collaborate with peers and leaders to ensure accurate and timely posting of payments.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Customer service

Communication

Team player

Time management

Organizational skills

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Job description

WesBanco Bank Inc. in Uniontown, OH is seeking a Payments Associate to handle processing of payment transactions across ACH, wire, and other real-time channels.

You will support internal teams and ensure timely posting of payments while delivering excellent customer service to consumer and business accounts. The role requires balancing duties, reviewing reports, and collaborating with branches, treasury management, corporate banking, and lending personnel to resolve questions about payment