Payments & Deposits Operations Pro

Truist Financial; Lumberton (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid vacation

Paid sick leave

Holiday pay

Job summary

Truist Financial Corporation in the United States seeks an engaged team member to support production processing with accuracy and timely output. The role requires adherence to policies, ability to handle high-volume tasks, and collaboration with leadership and internal partners.

You will perform quality checks, resolve issues, and document logs and forms. Cross-training across functions ensures coverage during peak times and shift changes.

Qualifications

• High School diploma or equivalent education and related training.
• Ability to work in an area governed by production standards and work under pressure to meet critical deadlines.
• Effective problem identification and resolution skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to work in a team environment to include across shifts and departments.
• Exhibit strong interpersonal skills as well as good verbal and written communication.
• One to two years experience and exhibit knowledge in all the departments functions.

Responsibilities

• Perform functions as assigned that may include tasks that require special approvals, processes that effect clients that are large dollar, tasks that require a tight turnaround with high volume, etc.
• Perform quality checks / inspections to ensure integrity and accuracy.
• Research issues and implement appropriate corrective action.
• Complete and maintain with accuracy any documentation for any required logs, dual control tasks, inventory and forms.
• Ensure clear and effective communication with Leadership on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements.
• Cross train on other functions as assigned to be able to perform when needed.

Skills

Problem solving

MS Office

Teamwork

Verbal and written communication

Pressure handling

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation in the United States seeks an engaged team member to support production processing with accuracy and timely output. The role requires adherence to policies, ability to handle high-volume tasks, and collaboration with leadership and internal partners.

You will perform quality checks, resolve issues, and document logs and forms. Cross-training across functions ensures coverage during peak times and shift changes.