Deposit and Payment Operations Equip. Operator I

Truist Financial; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k

Paid vacation

Sick days

Paid holidays

Job summary

Truist Financial in Florida is seeking an experienced Mail Processing Operator to handle printing and processing of client and bank-related correspondence. You will work on automated equipment, meet deadlines and mitigate risk while protecting client confidentiality within Truist Information Security standards.

You will perform checks, reconcile pieces, and support continuous improvements. The role requires attention to detail, mechanical aptitude, and proficiency with basic computer tools in a

Qualifications

• High School diploma or equivalent education and related training.
• 5 years of experience within the department.
• Ability to work in an area governed by production standards and under pressure to meet deadlines.
• Effective problem identification and resolution skills.
• Mechanically inclined.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Responsibilities

• Independently process client mailings using automated equipment while following guidelines to ensure compliance, maximize discounts and optimize service.
• Perform quality checks on client mailings, documents and envelopes according to procedures.
• Reconcile diverted and damaged pieces; research out-of-balance pieces and implement corrective action; perform reprints if needed.
• Complete and maintain documentation for required logs, dual control tasks and forms.
• Communicate with Management on inventory, deadlines, reporting and escalation of production or quality issues.
• Cross trained on multiple functions/equipment and perform with limited to no assistance.
• Prioritize processing of work based on service levels and volume.
• Assist in validating and updating procedures as needed.
• Fix minor equipment issues to keep operations functioning.

Skills

Attention to detail

Problem solving

Mechanical aptitude

Microsoft Office

Work under pressure

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 3rd Shift - 15% Automatic Pay Differential (United States of America)

Please review the following job description:

Responsible for accurate and efficient printing and processing of internal and external client and bank-related correspondence while ensuring deadlines are met and efficient operations are maintained on automated processing equipment. Diligently work to mitigate risk exposure and protect client confidentially while ensuring compliance with the Truist Information Security standards.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Independently process client mailings using a variety of automated equipment while following guidelines and requirements in order to be in compliance, maximize discounts and optimize service.

2. Perform quality checks on client mailings, documents and envelopes on a routine basis according to documented procedures.

3. Reconcile diverted and damaged pieces. Research out-of-balance pieces and implement appropriate corrective action. Ability to perform the reprint function for any application.

4. Complete and maintain with accuracy any documentation for any required logs, dual control tasks and forms.

5. Ensure clear and effective communication with Management on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements.

6. Cross trained on multiple functions/equipment within the department and can perform with limited to no assistance.

7. Prioritize the processing of work based on knowledge (service level agreements, volume, etc.)

8. Assist on validating and updating procedures when needed.

9. Fix minor issues with the equipment to keep it functioning.

QUALIFICATIONS

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High School diploma or equivalent education and related training.

2. 5 years of experience with in the department

3. Ability to work in an area governed by production standards and work under pressure to meet critical deadlines.

4. Effective problem identification and resolution skills.

5. Mechanically inclined

6. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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