Payments & Cash Application Specialist

FirstService Residential; Plantation (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

FirstService Residential in Plantation, FL is seeking a detail-oriented Accounts Receivable professional to process cash and check payments for designated accounts, ensuring accuracy and compliance with SOPs. You will handle high volumes, deposit funds, manage ACH and EFT submissions, and post transactions in Great Plains.

Strong customer service and communication skills are essential. This role supports billing and collections, assists with month-end close and audits, and requires proficiency

Qualifications

• High School diploma or equivalent with 1–3 years of Accounts Receivable experience.
• Associate degree in Accounting or Business preferred.
• Excellent customer service and communication skills.

Responsibilities

• Process high-volume payments for multiple associations in line with SOPs.
• Identify, review, and deposit payments; enter into the system.
• Manage ACH processing and EFT file submission daily.
• Post payments in Great Plains using Excel files.
• Generate credit memos for overpayments.
• Reconcile month-end bank deposits and internal systems.
• Respond to inquiries and resolve cash receipt issues.
• Support end-of-month close and audit requests.

Skills

Customer service

Communication

Detail orientation

Organizational skills

Multi-tasking

MS Office

Windows

Education

Associate's Degree in Accounting or Business (preferred)

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Great Plains

Windows OS

Job description

FirstService Residential in Plantation, FL is seeking a detail-oriented Accounts Receivable professional to process cash and check payments for designated accounts, ensuring accuracy and compliance with SOPs. You will handle high volumes, deposit funds, manage ACH and EFT submissions, and post transactions in Great Plains.

Strong customer service and communication skills are essential. This role supports billing and collections, assists with month-end close and audits, and requires proficiency